Andrei L.

I help small teams turn customer inquiries into clear, trackable workflows — from the first website visit to CRM updates, follow-ups, dashboards, and reporting.

My work often starts with the website: reviewing calls to action, forms, contact paths, and points where potential customers lose direction or abandon the process. I then look at what happens after an inquiry arrives — where the data goes, who owns the next step, how follow-ups are handled, and what results are measured.

I can help with:

My background combines hands-on software development with more than 10 years in software delivery, project and resource management, reporting, scope control, and technical stakeholder communication. I have experience with frontend development, CRM-style applications, dashboards, databases, APIs, and integrations.

I use a spec-driven development approach. Before implementation, I define the workflow, requirements, data model, business rules, user interactions, integrations, and acceptance criteria. I use AI-assisted development to work faster, while remaining responsible for architecture, logic, usability, security, testing, and delivery quality.

The result is a focused solution that matches the actual problem: a funnel review, analytics specification, CRM, dashboard, automation, internal application, or a combination of these.

A practical first step is usually a small diagnostic or fixed-scope pilot.