Freelancer profile translated to English.

Description

IT technician with over 12 years of experience in support, systems administration, and IT asset management, I assist SMEs, VSEs, and freelancers in setting up, maintaining, and optimizing their IT environments.

I provide user support (L1 to L3) as well as systems and network administration for Windows, Mac, and Linux environments. Accustomed to demanding professional environments (banking, insurance, healthcare, retail), I can quickly adapt to business constraints.

My expertise:

- IT Support Level 1 to 3 (remote and on-site)

- IT asset management and maintenance

- Windows Server Administration (2012–2019)

- Active Directory, Azure, Intune

- Windows Deployment & Migration (10 → 11)

- Windows, Mac OS, and Linux environments

- Networks: LAN/WAN, VPN, VLAN, DNS, DHCP, Wi-Fi

- Virtualization: Proxmox

- Backup and Storage: NAS, RAID, Cloud

- ITSM Tools: ServiceNow, GLPI, Jira, Matrix42

Why work with me?

- Pragmatic and solution-oriented approach

- Very good user relations

- Multi-sector experience (banking, healthcare, retail, industry)

- Autonomous, rigorous, and proactive,

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Russian
Native or bilingual

Workplace preferences

Can work on-site

Villeneuve-sur-Lot (up to 50km), Agen (up to 15km)

UPSA
IT Technician
PHARMACEUTICALS INDUSTRY
September 2025 - December 2025 (3 months)
Agen, France
Migration of IT assets from Windows 10 to Windows 11
Data Backup & Restoration
User support and training
Data Migration Windows 11 Microsoft Intune IT Support Consulting
Ze-Watt
IT Asset Manager
ENERGY AND UTILITIES
April 2024 - Today (2 years and 1 month)
Toulouse, France
Company IT asset administration
Process automation
Inventory management
Maintenance and monitoring of EV charging stations
Charging Stations GLPI Microsoft Office Windows 11
ECONOCOM pour INSERM
Production Operations Technician
March 2021 - June 2023 (2 years and 3 months)
Toulouse, France
Management of over 300 workstations in Active Directory
Corrective and preventive maintenance of computer workstations
Analysis and studies on hardware and software needs
Purchase and order tracking with suppliers
Receipt and preparation of new equipment