About Andre
German
Native or bilingual
Experience
- masedo IT-Systemhaus GmbHManaging DirectorDIGITAL AND ITMarch 2024 - Today (2 years and 5 months)Dortmund, GermanyI support companies in making their IT more efficient, secure, and future-proof. My focus is on implementing projects in the areas of cloud, IT security, managed services, and process automation – from conception to the finished solution.Thanks to my experience in projects with small, medium, and large companies, I am familiar with the typical challenges: inefficient processes, lack of integration between systems, or increasing demands on security and compliance. This is where I step in and develop solutions that are technically reliable, user-friendly, and sustainable.My expertise includes, among others:Managed Services (Workplace, Backup, Web Hosting, Endpoint Security)Cloud Solutions & Microsoft 365 (Setup, Integration, Automation, Data Backup)IT Security (Mail Archiving according to GDPR/GoBD, Firewall, Virus Protection, Failure Protection)Network & Infrastructure (Cloud Telephone Systems, Monitoring, Proactive Maintenance)Individual Workflows & Process Optimization (Automations, Integration of Existing Systems)Why work with me?Practice-oriented solutions that really work in everyday lifeFlexible – from short-term projects to more complex IT rolloutsClear communication, transparent working methods, and reliable implementationI see myself as an equal partner who not only delivers technology but also creates real added value. Whether it's security, cloud, automation, or network management – I help you implement the right solutions and sustainably strengthen your IT.
- ITS Informationstechnik Service GmbHSystem Administrator and Deputy Head of IT DepartmentDIGITAL AND ITSeptember 2018 - June 2022 (3 years and 10 months)Dortmund, GermanyResponsible for the complete IT infrastructure based on VMware vSphere, Microsoft Windows Server, and Exchange Server, and experienced in handling Microsoft 365 cloud services such as Teams, SharePoint, or OneDrive. I support companies in operating their IT landscape stably, securely, and efficiently – from classic server environments to modern cloud integration.In my projects, I have taken on a wide range of tasks: planning, building, administering, and optimizing IT systems, migrating existing environments to the cloud, introducing new collaboration tools, configuring networks, and securing sensitive data. My primary focus is always on creating a solution that functions reliably, is user-friendly, and supports future growth.My Focus Areas:Support of VMware environments (vSphere, vCenter, ESXi) including high availability and backupAdministration of Windows Server & Active DirectorySetup and operation of Exchange Server and Exchange OnlineIntegration and automation of Microsoft 365 (Teams, SharePoint, OneDrive, Power Automate)IT Security: Endpoint Security, FirewallsManaged Services & Monitoring: Proactive maintenance, backup, network managementCloud Solutions: Hybrid cloud environments, migrations, failure protectionFurthermore, I have experience in process automation and workflow optimization. Whether it's about automatically processing email attachments, digitizing approval processes, or connecting data flows between different systems – I develop solutions that noticeably simplify everyday work and save time.Flexible support – from short-term projects to long-term operationMy goal is to accompany companies as a reliable IT partner and to provide more security, efficiency, and future viability with well-thought-out solutions.
- IT HermannsIT Expert for Small and Medium-sized BusinessesDIGITAL AND ITAugust 2014 - December 2024 (10 years and 5 months)Dortmund, GermanyAs part of my self-employment, I have successfully carried out numerous IT projects and developed and implemented comprehensive IT solutions as a Managed Service Provider. My goal is to provide companies with a reliable, secure, and modern IT environment – tailored to their individual requirements and growth objectives.Experience & Focus Areas:Infrastructure & Virtualization: Operation and administration of VMware vSphere, Windows Server, and Active DirectoryEmail & Communication: Management of Exchange Server and Exchange Online, introduction of Microsoft 365 services such as Teams, SharePoint, OneDriveCloud & Hybrid Solutions: Planning and implementation of cloud migrations, setup of hybrid environments, and integration into existing systemsManaged Services: Backup and recovery concepts, proactive monitoring, endpoint security, web hosting, and continuous maintenanceIT Security & Compliance: Firewall management, virus protection, mail archiving according to GDPR/GoBD, failure protectionAutomation & Processes: Development of workflows (e.g., document and email processing, approval processes) to reduce manual tasks and increase efficiencyMy Approach: Practice-oriented, transparent, and user-friendly. I emphasize that solutions should not only be technically mature but also easy to use in everyday work. Clients benefit from clear communication, flexible support, and broad expertise that combines classic infrastructure with modern cloud services.Whether you need short-term support for a project, want to optimize an existing environment, or hand over your complete IT to professional hands – I offer you the right solution and reliably support you from planning to ongoing operation.
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Education
- IT Specialist - System IntegrationTeleperformance Germany2014