About Andrea
Spanish
Native or bilingual
English
Conversational
Catalan
Native or bilingual
French
Basic
Experience
- FreelanceMarketing SpecialistApril 2022 - Today (4 years and 4 months)Do you want to improve the customer experience in your business?I will help you with your online and offline presence.I will take care of your business's communication and image to make it a 360 experience for your client.Don't worry about Social Media management, website product maintenance, corporate text review, writing and updating blog articles... so you can focus 100% on your company's daily tasks.If you need time to focus on your business, write to me, I will be happy to help you.
- IBG Illice Brands Group (Grupo Illice)E-commerce SpecialistDecember 2021 - April 2022 (4 months)-Creation and upload of catalog products to the web platform.-Optimization of web texts based on SEO department requirements.-Data analysis and identification of products with the highest sales potential.-Stock review.-Management of incidents, refunds, and order disputes.-Control and support for Customer Service tickets.-Tools used: Odoo, Reamaze, Shopify, Paypal...
- Goldcar RentalE-commerce AdministrativeFebruary 2019 - February 2021 (2 years)-Control of departmental billing (using SAP program)-Management and processing of queries and incidents with suppliers.-Management of offline marketing materials with the Office Managers of our international offices.-E-commerce related to product maintenance and monitoring, with the loyalty club and international company branches (Backend).-Administrative tasks for maintenance and updating of information and products on the website.
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Education
- Master's degree, Marketing/Marketing Management, General E-commerceecommaster.es, School of E-commerce and Digital Marketing2021Master's degree, Marketing/Gestión de marketing, general ecommerce
Certifications
- Instagram Strategies for Brand DevelopmentDot Lung2022
- Mobile Photography and Visual Identity for InstagramMina Barrio2021