Freelancer profile translated to English.

Description

As an expert for municipal utilities and regional energy providers, I support with all questions regarding sales and customer service. I provide consulting on the following topics, among others:

a) Optimization of B2B margins (Does your sales force really sell at the best price?)

b) Optimization of standard communication (within 15 days)

c) Development and management of direct sales (for customer retention, new customer acquisition, and perfect handling of your regional heating market)

d) Sales-oriented customer service (data generation, opt-ins, and cross-selling)

I am a professional for the perfect customer experience and the desire to buy your products.

Do you have a vacancy and are looking for an interim manager? Trust an experienced manager with proven references and experience.

Languages

German
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Bad Wildbad im Schwarzwald (up to 50km), Stuttgart (up to 100km), München (up to km), Köln (up to 100km), Berlin (up to 100km), Hamburg (up to 100km), Frankfurt am Main (up to 100km), Freiburg im Breisgau (up to 100km), Hannover (up to 100km), Leipzig (up to 100km), Magdeburg (up to 100km), Mannheim (up to 100km)

Regionales Stadtwerk
E-Mobility Consultant
ENERGY AND UTILITIES
September 2020 - August 2021 (11 months)
Support with the tender for the federal government's fast-charging infrastructure, research, contacting and initiating consortium partners, developing strategies and concepts
Consulting E-Mobility
Regionales Stadtwerk
Acquisition Project Price Adjustment Competitor
ENERGY AND UTILITIES
January 2020 - January 2020
Bad Neuenahr-Ahrweiler, Germany
Support in acquiring end customers during a price adjustment by the local competitor, identified optimization approaches and recommendation for the development of a direct sales channel
Direct Sales D2D Acquisition Sales B2C Electricity Price Adjustment Basic Supply
Regionales Stadtwerk Baden-Württemberg
Consulting and Support for Heat Product Implementation
ENERGY AND UTILITIES
February 2020 - April 2020 (2 months)
Pforzheim, Germany
Introduction of a new heat product (small-scale plant contracting), business case, communication strategy and customer journey, customer lifetime, product content, execution of product workshop, product presentation, cooperation agreement, cooperation presentation
Heat Contracting Business Plan Microsoft Excel Communication Workshop Customer Journey CRM