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Andreas JeldenAJ

Andreas Jelden

Mediator & Executive Coach

€1,200/day
Bonn, DE
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Andreas

When conflicts block decisions, I support companies in becoming capable of action again.

I accompany companies, management boards, executives, and teams through entrenched conflicts, challenging change processes, and difficult conversations.

My focus areas are business mediation, executive coaching, and supporting organizations in situations where cooperation, trust, or decision-making ability is impaired.

With over 40 years of professional experience – 25 of them in leadership positions – I know the dynamics of complex organizations from my own experience. I have accompanied transformation processes, managed crises, and taken responsibility in international structures.

I work pragmatically, structurally, and impartially. The focus is not on blame, but on sustainable solutions that are supported by all parties involved.

Typical projects:
  • Conflict resolution between management and executives
  • Mediation between teams or departments
  • Executive sparring for entrepreneurs and executives
  • Support for change and transformation processes
  • Moderation of difficult conversations
  • Conflict resolution in company succession and shareholder disputes
  • Workshops on conflict competence, communication, and leadership

My goal is simple:
To enable people to talk to each other again instead of about each other – so that decisions can be made again, cooperation succeeds, and companies can invest their energy in their future.
  • German

    Native or bilingual

Can work on-site
Bonn (up to 50km), Hamburg (up to 50km), Berlin (up to 50km), München (up to 50km), Frankfurt am Main (up to 50km)

Experience

  • Andreas Jelden | Mediation & Executive Coaching
    Mediator
    CONSULTING AND AUDITS
    August 2019 - Today (7 years)
    Bonn, Germany
    Conflicts are a part of life – but they don't have to be destructive. Whether in the professional environment, in organizations, or in the private context: Mediation offers a structured, solution-oriented way to resolve tensions and develop sustainable solutions.

    🔸 Are you in an entrenched conflict?
    🔸 Are there tensions in your team or with business partners?
    🔸 Do you want a fair agreement without winners and losers?

    As a mediator with over 40 years of professional experience and 25 years of leadership experience in international teams, Andreas Jelden supports individuals, teams, and organizations in resolving conflicts in a structured, impartial, confidential, and sustainable manner.

    His focus areas in mediation:

    Business and organizational mediation – professionally resolving conflicts in companies, teams, and between business partners.
    Online mediation – location-independent conflict resolution using digital methods for efficient results.
    Arbitration & mediation – structured processes to achieve fair and sustainable agreements.
    Mindfulness & mediation – combining mediation with mindfulness to promote clarity, understanding, and deeper insights.
    Mediation in change processes – using conflicts as an opportunity for growth and constructively navigating through changes.

    Conflicts don't have to escalate – they can be the beginning of development and clarity.
    Let's work together on a solution that lasts.

    📩 Contact me for an initial consultation!
    Systemic Coaching Change Management Conflict Resolution Mediation Conflict Management
  • Deutsche Telekom
    Personnel & Site Development, Management of Companies and Service Providers
    TELECOMMUNICATIONS
    September 2005 - September 2020 (15 years and 1 month)
    Bonn, Germany
    In various management functions, I was responsible for entire sites, service providers, or companies.
    Particularly in difficult situations, whether during crises like floods, storms, IT failures, or similar, as well as radical personnel changes, I was able to convince with my crisis management, task force leadership, and responsible management skills, combining empathy with goal-oriented approaches.
    Mentoring Strategy Outsourcing Management Business Management
  • Hrvatski Telekom
    Chief Customer Officer
    TELECOMMUNICATIONS
    April 2002 - August 2005 (3 years and 5 months)
    Zagreb, Croatia
    Full customer service responsibility for all online services, landline, all value-added services, as well as the Yellow and White Pages.

    This meant transforming the regional services from the existing structures of the former Post & Telekom (Hrvatska pošte i telekomunikacija) into a central and regional organization of the newly founded Telekom.
    Strategic Management Business Management Management Mentoring Mediation

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Education

  • Certified & qualified, Systemic Coaching and Change Management
    INeKO - Institute at the University of Cologne
    2021
    Geprüft & zertifiziert, Systemisches Coaching und Changemanagement
  • Master Certification, Integrative Emotion Coaching emTrace®
    Eilert Academy | The Science of Emotions
    2022
    Master-Zertifizierung, Integratives Emotionscoaching emTrace®

Skill set

Categories

  • Other