Freelancer profile translated to English.
Back to original languageAbout Andrea
Hello, I'm Andrea, a virtual assistant and Office Manager with real experience managing a physical business.
I handle customer service, emails, orders, schedule organization, and administrative tasks.
I also manage basic social media: posts and stories.
I work in an organized, reliable, and friendly manner, helping your business run stress-free.
Spanish
Native or bilingual
Can work on-site
Valencia (up to 50km)
Experience
- Dimalaya bikeVirtual AssistantSPORTSJanuary 2025 - Today (1 year and 5 months)Valencia, Spain• Operations and customer service assistant• Responsibilities / Tasks:In-person and online customer service (WhatsApp, email, social media)Schedule organization and order tracking.Purchasing and supplier management.Creation of basic social media posts (Instagram, TikTok, Facebook)Maintain an efficient and professional customer service flowIncrease store visibility on social media through constant posts and stories.Effective organization of orders and suppliers, avoiding errors and delays.Key support in daily management that allowed the business to operate in an organized manner
- Las adelitasSocial MediaFebruary 2023 - Today (3 years and 4 months)Valencia, SpainContent creation and posting on Instagram and Facebook (photos, stories, and simple reels)Responding to customer messages and comments on social mediaScheduling posts and stories to maintain online presenceCoordination with the restaurant team for promotions, events, or special menus.
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Education
- Business AdministrationIufront2012Administración de empresas