Ando Randriamananoro

Freelance Customer Service & HR Virtual Assistant

Organized, rigorous, and responsive professional, I assist entrepreneurs, SMEs, startups, and recruitment agencies with their administrative tasks, their customer service, and their human resources needs.

My goal is simple: to save you time so you can focus on growing your business.

My virtual assistance and customer service services:

✅ Email and calendar management

✅ Data entry and updating

✅ Customer service (email, chat, social media)

✅ After-sales service (SAV) and customer request tracking

✅ Complaint management and customer problem resolution

✅ Document drafting and formatting

✅ Daily administrative management

✅ Internet research and monitoring

✅ Commercial and administrative support

My human resources services:

✅ Candidate pre-selection

✅ CV sorting and analysis

✅ Job offer drafting and posting

✅ Candidate sourcing on professional platforms

✅ Interview scheduling

✅ HR administrative management

✅ Candidate tracking and reporting

Why work with me?

✔️ Fluid and professional communication

✔️ Respect for deadlines

✔️ Sense of confidentiality

✔️ Organization and autonomy

✔️ Attention to detail and quality of work

Available for one-off assignments or long-term collaborations, I adapt to your needs to provide you with effective and reliable support.

Do not hesitate to contact me to discuss your project.