Freelancer profile translated to English.
Back to original languageAbout Ando
French
Native or bilingual
English
Conversational
Malagasy
Native or bilingual
Remote only
Primarily works remotely
Experience
- NetinoSenior Web Moderation ProviderJanuary 2013 - Today (13 years and 5 months)FranceSenior Web Moderation Provider — Netino (France, remote) 2013 – Present• Real-time moderation and monitoring of social networks (Rossel, Cdiscount).• Application of editorial charters and automated detection of toxic, hateful, or illegal content.• Processing customer reviews and managing e-reputation for Aldi and Casino.• Community management and L1 responses for Renault and Dacia on social networks.• Crisis management, escalation of sensitive reports, and personalization of responses.• Reporting and monitoring of moderation KPIs.
- INGEDATA — DirectIndustry (Virtual Expo)Industrial Outsourcer / Data OperatorMECHANICAL ENGINEERINGJanuary 2012 - January 2014 (2 years)• • Moderation, enrichment, and annotation of e-commerce product sheets.• • Verification and quality control of technical product specifications.• • Data entry and management of industrial product databases.
- ECOLORCommercial & Logistics ManagerLOGISTICS AND SUPPLY CHAINJanuary 2010 - January 2012 (2 years)Madarail Depot, AI, Madagascar• • Coordination of teams and driving in the railway sector. (MADARAIL)• • Customer relationship management, commercial negotiation, and logistics follow-up. (ECOLOR)
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Education
- Associate's DegreeUniversity of Tananarive2012Bacc+2
- Bachelor's DegreePolytechnic School of Engineering of Tananarive2010Bacc+4
Categories
- Other