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Anastasija ZamahajevAZ

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Freelancer profile translated to English.
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About Anastasija

Multilingual Operations Manager and Project Manager with over 5 years of experience in managing technical teams within an IT startup specializing in 3D development. Proven expertise in steering complex projects, structuring processes, and supporting B2B clients in a high-growth environment. Demonstrated ability to transform client needs into operational solutions while coordinating multidisciplinary teams to ensure client satisfaction and loyalty.
  • French

    Native or bilingual

  • English

    Fluent

  • Serbian

    Native or bilingual

  • Russian

    Fluent

  • Croatian

    Native or bilingual

  • German

    Basic

  • Bosnian

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Method in the Madness (Start-up IT - Développement 3D),
    Project Manager and Operations Manager
    TECH
    May 2018 - January 2024 (5 years and 8 months)
    Strasbourg, France
    • Management and mentoring of a multidisciplinary team of 20 people in a high-growth context
    • Steering of complex end-to-end 3D development projects: needs analysis, planning, coordination between developers/designers/clients, and delivery within deadlines and budgets
    • Management of B2B client portfolio: key account follow-up, escalation management, development of loyalty strategies
    • Structuring and optimization of internal processes (client onboarding, support, communication) to support business scaling
    • Transverse coordination between technical, sales, and client teams to ensure alignment on objectives
    • Collection and analysis of client feedback to influence product evolution
    Financial and Administrative Management Account Management Customer Success Management Cross-functional Team Leadership Agile Method
  • Le Transsibérien Restaurant
    Co-Manager
    RESTAURANTS AND FOOD SERVICE
    September 2018 - July 2025 (6 years and 10 months)
    Strasbourg, France
    • Development and implementation of commercial and marketing strategies that significantly increased clientele and revenue
    • Negotiation of supplier contracts and development of strategic B2B partnerships
    • Management of end-to-end customer experience and development of loyalty
    Customer Service Business Development Customer Experience CRM Administrative Management
  • Eurimages,KinoElektron,Seppia
    Early Professional Experience in Project Coordination
    January 2013 - January 2017 (4 years)
    Experience in international project management with Eurimages (Council of Europe)
    • Logistic coordination and management of multidisciplinary teams in Serbia and France
    • Support for the administration of international co-production financing programs
    Project Analysis Project Management Administrative Management Reporting Finance

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Education

  • TOSA Python Certification
    Studi
    2025
    Certification TOSA Python
  • Flutter Developer Bachelor
    Studi
    2024
    Bachelor Développeur Flutter

Skill set

Categories