Anass Benameur

Laravel 10

• · PHP 8

◦ · MySQL

◦ · REST API

◦ · Blade

◦ · MVC Architecture — Designed and delivered to production, alone and in four weeks, a complete business management system (clients, quotes, invoices, intervention orders) with multi-role authentication — completely replaces a manual process for sales teams.

— Modeled the relational database (Merise/UML), developed the REST API and the Blade interface; delivered technical documentation and a user guide to the client upon delivery.

Laravel

• · MySQL

◦ · Blade

◦ · MVC

◦ · HTML5 / CSS3 / JavaScript — Developed a real-time inventory management portal with automatic threshold alerts and Excel/PDF exports — designed based on a needs analysis conducted with administrative managers.

— Handled the entire cycle: analysis, Merise modeling, development, functional testing, and documentation — in a real institutional environment, with requirements for reliability and service continuity.

— Processed over 50 client files/day: accounts, order tracking, and billing anomalies under strict SLAs — forged procedural rigor and mastery of CRM tools in a high-volume environment.

— Produced weekly reporting of resolution indicators and applied structured escalation procedures — skills directly transferable to application support, ticketing, and incident management.