About Anas
Hello and welcome to my profile!
French
Native or bilingual
English
Conversational
Experience
- OPTEVENSupport OfficerBANKING AND INSURANCEApril 2025 - June 2025 (2 months)Le Puy-en-Velay, FranceTelephone reception of beneficiaries in emergency situations (breakdown, accident, emotional distress)Active listening, stress management, and transmission of files to authorized repairersInitial training on the fundamentals of assistance and insurance guarantees
- CH Emile RouxMedical SecretaryHEALTH AND WELLNESSJune 2016 - September 2018 (2 years and 3 months)Le Puy-en-Velay, FrancePrecise transcription and formatting of medical reports dictated by doctors, ensuring their accuracy and confidentiality.Proficiency in office tools: OpenOffice, Microsoft Word, Powerpoint, with the ability to produce quality documents within short deadlines.Constant demonstration of rigor, organization, and discretion in a demanding environment.
- CH Emile RouxHealthcare AssistantHEALTH AND WELLNESSJanuary 2017 - December 2022 (5 years and 11 months)Le Puy-en-Velay, FranceImplementation of individualized care actions, contributing to the improvement of patient well-being and strengthening multidisciplinary collaboration.Rapid and efficient care, demonstrating strong responsiveness and stress management skills.Provision of personalized care to patients with multiple disabilities, the elderly, children, and adolescents.Management of complex situations with empathy, active listening, and kindness, contributing to the improvement of patient well-being.
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Education
- Freelance TrainingLiveMentorFormation Freelance LiveMentor
- State Diploma of Healthcare AssistantIfsi du puy en velay2019Diplôme d'État d'Aide-soignant