Ana Patricia Osorio

Organised complex calendars, appointments, and travel logistics for private clients to ensure optimal time management. Drafted professional emails, responded to enquiries, and managed client inboxes with discretion and confidentiality. Prepared detailed reports and presentations to support clients' business and personal initiatives. Contributed to increased efficiency and organisation by implementing new digital tools for scheduling and task management.

Served as the primary point of contact for patients, handling appointment scheduling, enquiries, and follow-ups through email and messaging platforms. Processed payments, adjusted appointments, and coordinated schedules across multiple professionals and clients. Compiled weekly reports and statistical analyses using Microsoft Excel to support management in decision-making. Supported internal operations by handling data entry, documentation, and administrative workflows, enhancing overall efficiency.

Facilitated the sale and rental of new-build and second-hand properties, providing tailored recommendations based on client preferences and budget. Conducted property showings and advised on spatial distribution and potential design improvements to increase value and usability. Negotiated terms and followed up with clients throughout the closing process, maintaining a high level of satisfaction. Assisted with documentation and legal formalities, ensuring transactions complied with local regulations.