Ana Milena Gutiérrez

I am a Strategic Virtual Assistant specializing in appointment automation, digital management, and administrative support for psychologists, therapists, and coaches.

✅ I design and optimize digital schedules and automated reminders.

✅ I implement workflows in Google Workspace, Zapier, and CRMs (Hubspot, Pipedrive, Zoho).

✅ I organize communication with patients and clients so the professional can focus on the essential: their sessions.

✅ I provide support in documentation, task coordination, and digital assistance.

My goal is to help you save time, improve your productivity, and offer a professional and warm experience to your patients.

Daily coordination of logistics routes, optimizing time and resources. Comprehensive administrative support: reports, schedules, incidents, and internal communication. Customer service and follow-up with a focus on efficiency and resolution. Use of digital tools for process control and operational improvement.

I coordinated the administrative and logistics department, managing daily routes for technicians, optimizing time and resources. I was responsible for team supervision, customer service, billing control, and key operational tasks.

I also led internal organization, implementing process improvements and serving as a liaison between departments. This experience strengthened my management, agile problem-solving, and teamwork skills under pressure.