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Description

When a business grows, many things start to appear around it.

Customer tracking.

Coordination with collaborators.

Invoicing.

Documentation.

Emails.

Incidents.

Pending tasks.

And often, everything still goes through the same person.

That's where I usually help.

I work with digital businesses and service companies that need to better organize and sustain the administrative part that appears when the business starts to gain volume.

My work combines organization, follow-up, and coordination so that the day-to-day runs with more clarity and less constant dependence on the owner.

I can help you with:

• administrative management and follow-up

• task coordination and control

• documentary organization and Google Drive

• invoicing and administrative follow-up

• email and communication management

• customer and student support

• organization of tools like Notion, CRM, and digital platforms

• operational support in training programs and digital businesses

I have worked with digital projects, training programs, service companies, and healthcare environments, helping to keep tasks, documentation, follow-ups, and daily management organized.

My goal is to prevent the administrative part from becoming a bottleneck for business growth.

Industry field of expertise

Languages

Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

El Código del Amor
Strategic Virtual Assistant
EDUCATION AND E-LEARNING
June 2025 - Today (1 year)
Salamanca, Spain
Operational and administrative management in online training programs.

I intervene in:

• Student management and follow-up.
• Content organization and updating in LearnDash.
• Contact management and automations in ActiveCampaign.
• Task organization and follow-up in Trello and Sequoia.
• Daily update of the commercial Excel and setters' agenda.
• Sending and review of weekly automated emails.
• Uploading and managing podcast episodes in Buzzsprout.
• Managing program dropouts at the end of training.
• Coordination of online workshops, sessions, and events.
• Technical support and student assistance.

Skills
LearnDash · ActiveCampaign · Trello · Customer Service · Online Training
LearnDash Trello Customer Service Invoicing Operational Coordination
KEVAL+ by Dr Antonio Hernandez
Strategic Virtual Assistant
MEDICAL
April 2025 - Today (1 year and 2 months)
Salamanca, Spain
Administrative and organizational support in a healthcare setting.

I intervene in:

• Professional agenda organization and coordination.
• Coordination with reception to avoid overlaps.
• Management of travel, transportation, and accommodation.
• Control and follow-up of travel-related invoicing.
• Documentary and administrative organization.
• Planning and coordination of professional activities.

Skills
Agenda Management · Travel Organization · Coordination · Administrative Management · Invoicing
Agenda Management Travel Organization Operational Coordination Administrative Management Invoicing
Yosoyaliciajimenez International Sl
Strategic Virtual Assistant
EDUCATION AND E-LEARNING
June 2025 - May 2026 (11 months)
Salamanca, Spain
Administrative management and operational support in online training programs.

I intervened in:

• Manual invoicing and payment follow-up.
• Coordination with the accounting firm.
• Student support and assistance via WhatsApp, Telegram, and Gmail.
• Documentary organization in Google Drive and Notion.
• Creation of contracts and diplomas.
• Content management and upload in LearnDash.
• Administrative program follow-up.
• Management of shipments to students.
• Technical support during Zoom sessions.

Skills
Invoicing · Notion · Google Drive · Customer Service · Online Training
Invoicing Notion Google Drive Customer Service Online Training