Freelancer profile translated to English.

Description

Independent, rigorous, and versatile assistant, I support entrepreneurs, freelancers, and small businesses in managing their daily administrative and commercial tasks.

With several years of experience in assistance, I can quickly take on missions such as file management, document handling, professional material layout, or simple accounting.

Organized, responsive, and autonomous, my goal is simple: to save you time and allow you to focus on your core business.

I offer in particular:

- Administrative management (documents, follow-up, organization)

- Creation and layout of CVs, quotes, presentations, or sales materials

- Commercial support (client follow-up, reminders, information organization)

- Writing and publishing ads (Leboncoin, social networks)

Available and committed, I adapt to your needs to provide you with concrete, effective, and rapid help.

Feel free to contact me to discuss your project.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Nogent-sur-Oise (up to 50km)

Première Occasion – Groupe Mercedes-Benz
Sales Assistant
AUTOMOBILE
July 2020 - March 2025 (4 years and 8 months)
Saint-Ouen-l'Aumône, France
• Full management of invoicing, daily accounting, and client file follow-up
• Reorganization of dispute processing (registration documents, transfers) by clarifying roles, reducing dispute volume by approximately 30%
• Ensured quality customer relations (reception, phone, English) and updated the CRM database for reliable tracking
• Participation in optimizing internal processes
• Contribution to the increase in business volume (200 -> 450-500 sales/week)
Accounting Client management Dispute resolution Administrative organization Process creation
Spark Lanes
Sales Assistant
TRANSPORTATION
January 2020 - March 2020 (2 months)
Chantilly, France
• Prepared and structured responses to calls for tenders (quotes, estimates), reducing the average response time from 48h to 24h
• Coordinated supplier negotiations to optimize costs and secure deadlines
• Managed invoicing and the client database, with regular communication in English
Quoting and invoicing Customer Relationship Management (CRM) Administrative organization Responding to calls for tenders Sales negotiation
BMW
After-Sales Secretary
AUTOMOBILE
March 2018 - July 2019 (1 year and 4 months)
Creil, France
• After-sales invoicing, management of warranty claims, payment collection
• Management of courtesy vehicle schedules and return tracking
After-sales service (SAV) Scheduling Quoting and invoicing Archiving Payment tracking