About Anaïs
Operational right-hand woman with over 15 years of experience in structuring organizations, optimizing processes, and supporting executives.
French
Native or bilingual
English
Conversational
Experience
- IndépendanteFreelance Operational Manager AssistantJuly 2024 - Today (2 years and 1 month)Bordeaux, France
- Structuring of offers, pricing, customer journeys, and operational organization
- Implementation of administrative, financial, and organizational management tools
- Formalization of processes, work methods, and operating standards
- Coordination of service providers and management of cross-functional projects
- Continuous optimization of operational tools and workflows
- PLEIN SUD ITAdministrative Assistant & Operational CoordinationTELECOMMUNICATIONSJuly 2024 - October 2024 (3 months)Bordeaux, France
- Operational coordination of administrative workflows and inter-departmental interactions
- Interface between clients and technical teams to ensure service continuity and quality
- Structured case follow-up, prioritization, and deadline adherence
- Improvement of internal communication and exchange fluidity
- Contribution to the reliability of administrative practices
- IndépendanteOffice Manager Freelance - Alongside salaried positionsRETAIL (SMALL BUSINESS)January 2017 - June 2024 (7 years and 5 months)Bordeaux, Paris, FranceCross-functional activity carried out alongside my salaried positions, involving structuring, organization, and operational support for various companies and projects.
- Structuring organizations: formalizing processes, work methods, management tools, and operational standards
- Administrative organization and executive support: priority management, multi-stakeholder coordination, workflow reliability
- Analysis of dysfunctions and implementation of concrete, operational solutions
- Implementation and optimization of tools (organization, tracking, documentation, management)
- Coordination of service providers and management of cross-functional projects
- Support for executives and project leaders in structuring their business
This ongoing experience reflects my ability to intervene quickly in varied environments, understand operational challenges, and structure organizations pragmatically, autonomously, and sustainably.
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Education
- BTS Management of Commercial UnitsGustave Eiffel Bordeaux2007BTS MUC
- Manager Assistant TrainingGroupe HAPPYCHIC2014