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Anais M.AM

Anais M.

Supermalter

Digital / Ecommerce / CRM Consultant

€550/day
6 projects
Clermont-Ferrand, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Anais

For more than 10 years I have held various positions with varied missions that have allowed me to have a global vision of the digital ecosystem today.

These rich experiences allow me today to support teams in setting up your digital strategy and its smooth running during the key stages of your development:

📌Direction of Ecommerce btoc projects

➡️CMS e-commerce (Magento, Woocommerce, Drupal):
Comparative analysis of CMS on the market vs. customer needs
Implementation of the CMS
IT interfacing coordination (finance, logistics, marketing, crm …)
Testing and corrective action management
Internal training

➡️UI/UX & functional e-commerce improvement:
UI/UX analysis for optimization recommendations of the customer journey
Development monitoring
Analysis of results

➡️Product catalog management:
Inventory of data storage (photos, descriptive texts, stocks …)
Centralization of data within a PIM (Product Information Management)
Coordination with various service providers to collect or distribute the product catalog (photographer, Google shopping …)

➡️Reporting:
Data retrieval (ERP, Google …)
Implementation of a dashboard
Analysis of monthly, annual results
Strategic recommendations


📌Direction of Digital Btob projects


➡️Analysis and recommendation
Strategic recommendation on the brand's online Btob presence
Definition of tools (btob e-commerce, showcase site, content strategy …)
Definition of the mode of access to the site (free, via code …)


➡️Project management
Choice of CMS
Coordination of service providers (graphic designer, developers, content creators …)
Writing a recipe book and test


📌Animation of the digital transformation of your company

➡️ Digital Breakfasts: 30min session for your employees to sweep a digital topic and deepen their knowledge

➡️Internal brainstorming workshops

➡️Definition and Creation of internal newsletters
  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Clermont-Ferrand (up to 50km), Lyon (up to 10km), Paris (up to 10km)

Experience

  • DBM
    E-commerce Project Manager
    DIGITAL AND IT
    September 2020 - June 2021 (10 months)
    Clermont-Ferrand, France
    Management of an E-commerce client portfolio (Animal Valley, Fleurs de Nicolas, Eugene Perma, Chocolats Bellanger, Welcom …)
    • Animation of client workshops (ex: Define its e-merch strategy)
    • Analysis of functional, UX needs and strategic recommendations
    • Production monitoring and customer relations
    • Participation in the writing of functional notes, recipe
    • Project team coordination (graphic designer, back and front end dev)
    Project management Reporting E-commerce
  • Besson Chaussures
    Ecommerce Manager
    FASHION AND COSMETICS
    January 2020 - June 2020 (6 months)
    Clermont-Ferrand, France
    • Management of the e-commerce platform migration project
    • Creation of dashboards to monitor activity
    • Definition of the web commercial animation plan in collaboration with the network
    • Traffic strategy: display, SEA, retargeting, SEO and emailing
    • Social media strategy (recruitment, loyalty, visibility of the brand)
    Web project management Google Analytics Traffic acquisition Reporting Facebook Marketing Instagram SEA Emailing ROI Team management Data visualization
  • PERNOD RICARD EMEA LATAM
    Internal digital consultant
    WINE AND SPIRITS
    October 2017 - June 2019 (1 year and 9 months)
    Paris, France
    Remote management of the 52 regional subsidiaries on their digital strategy
    • Animation of the digital transformation of the Pernod-Ricard Group within the region (webinar, newsletter, conferences)
    • Organization of CRM workshops “What CRM strategy according to the brand objective?”
    • Implementation of a methodology to define the Ecommerce opportunity by market
    • Translation of the global ecommerce strategy into a local action plan
    • Operational and budgetary support to the markets
    Project management CRM E-commerce Reporting Data visualization

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Education

  • Master Project Management
    IUP Management des Entreprises
    2011

Skill set

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