About Anaïs Melissa
French
Native or bilingual
English
Fluent
Experience
- The Brand CollectorHead of Customer SuccessE-COMMERCEFebruary 2021 - September 2022 (1 year and 7 months)Paris, FranceCustomer loyalty strategyPartner loyalty strategyMonitoring the implementation of strategiesMonitoring and improving e-reputation
- Alexandrine Cailleau ReflexologueBrand Image Project ManagerHEALTH AND WELLNESSFebruary 2020 - Today (6 years and 3 months)Levallois-Perret, France
- AppleSpecialistApril 2015 - February 2020 (4 years and 10 months)Administrative and logistical management within the technical departmentOperational managementOrganization of training for new arrivalsResponsible for administrative tasks related to telephone operator contractsSales performance optimizationOrganization of internal events
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Education
- Training in CSM tools, CSMRocket School2020Formation aux outils CSM, CSM
- Communication Project Manager, Communication, GeneralUniversité Paris Descartes2016Chef de projet de Communication, Communication, général