Anaïs Melissa O.

Following my various formative professional experiences, I decided to embark on a freelance adventure.

I enjoy putting my knowledge at the service of different companies.

Marketing is a true passion for me. Having studied to become a Project Manager, I quickly learned to adapt to the different stages of a project and their adjustments.

My experience at Apple taught me the power of after-sales service, an innovative way to approach customer service.

Since then, I have specialized in customer success. My commitments are to understand and respond to customer needs, to use qualities such as active listening and empathy to build a trusting relationship with all the ecosystems that revolve around the company.