Freelancer profile translated to English.
Back to original languageAbout Anaïs
I am a SAFe® 6 Agile Coach and Scrum Master with many years of experience in international digitalization and transformation projects – including large-scale Scrum programs, the development of global customer journey processes, the creation of a worldwide online shop, and an enterprise-wide customer management system.
My focus is on making agility measurable: through clear process and data analyses, I identify bottlenecks, inefficient workflows, and structural obstacles, and translate these into concrete, sustainable improvements for teams, leaders, and organizations.
Based on my further experience as a SAFe® 6 Product Owner and IT Business Analyst, I bring a deep understanding of software development, requirement management, workflows, and technical dependencies. Combined with systemic coaching, I support teams in noticeably increasing communication, self-organization, and value creation.
I help companies not only to introduce agility but to use it effectively – with visible results in speed, quality, and collaboration.
German
Native or bilingual
French
Conversational
Spanish
Basic
English
Fluent
Can work on-site
Frankfurt am Main (up to 50km)
Experience
- APS Goettmann Consulting,Agile Coach / Scrum MasterNovember 2025 - Today (7 months)Frankfurt, GermanyI am a SAFe® 6 Agile Coach and Scrum Master with many years of experience in international digitalization and transformation projects – including large-scale Scrum programs, the development of global customer journey processes, the creation of a worldwide online shop, and an enterprise-wide customer management system.My focus is on making agility measurable: through clear process and data analyses, I identify bottlenecks, inefficient workflows, and structural obstacles, and translate these into concrete, sustainable improvements for teams, leaders, and organizations.Based on my further experience as a SAFe® 6 Product Owner and IT Business Analyst, I bring a deep understanding of software development, requirement management, workflows, and technical dependencies. Combined with systemic coaching, I support teams in noticeably increasing communication, self-organization, and value creation.I help companies not only to introduce agility but to use it effectively – with visible results in speed, quality, and collaboration.
- AirPlus International GmbH,SAFe® 6 Product OwnerBANKING AND INSURANCEJune 2024 - September 2025 (1 year and 3 months)Neu-Isenburg, GermanySub-project for the digitalization and automation of the customer journey – from the initial awareness phase through interest to onboarding and CRM data management.
- Led an international, cross-functional remote team (30 people) to implement an end-to-end customer journey (Awareness → Interest → Onboarding)
- Developed and implemented a Configure-Price-Quote (CPQ) solution in MS Dynamics to automate quotes/contracts; cost reduction through service provider replacement
- Standardized existing solutions through uniform UX/UI design to improve user-friendliness
- Product backlog management including prioritization, refinement, and continuous feature development
- Optimized data and storage structures as well as system integration via APIs
- Planned and moderated SAFe® 6 events (PI Planning, PIPE, Cross-Refinements)
- International stakeholder management and requirements analysis
- Supported change and conflict management during large-scale staff reductions
- AirPlus International GmbH,SAFe® 6 Scrum Master • Agile CoachBANKING AND INSURANCEJuly 2023 - May 2024 (10 months)Neu-Isenburg, GermanyThe Customer Portal offers corporate clients card management, reporting, and expense management, and was significantly improved in the project regarding usability, performance, and data-based reporting.
- Coached and moderated a SAFe® 6 team to improve delivery and workflow
- Process optimization via dashboards, capacity planning, and data analysis
- Managed and accompanied the transition of the Product Owner role for a smooth handover and continuous product development
- Planned and moderated agile ceremonies (SAFe® 6 and Scrum), including Daily Scrums, Retrospectives, PIPE sessions, and Refinements
- Supported IT optimizations, including epic flow overview and SharePoint Online migration
- Onboarded new team members to accelerate integration and enhance team performance
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Education
- Bachelor of Science (B.Sc.)Duale Hochschule Gera-Eisenach (DHGE)2021Bachelor of Science (B.Sc.
- Advanced English TrainingJenaer Bildungszentrum GmbH2021Englischtraining auf fortgeschrittenem Niveau
Certifications
- SAFe® 6 Agile Product Management (APM)KEGON AG2024
- SAFe® 6 Scrum MasterKEGON AG2023