About Anaïs
French
Native or bilingual
English
Conversational
Experience
- Picard SurgelésAssistant to the Store ManagerRETAIL (SMALL BUSINESS)May 2021 - August 2025 (4 years and 3 months)Granville, France- Organization and follow-up of administrative tasks- Inventory management and delivery control- Product display and presentation optimization- Customer reception and advice- Participation in performance indicator monitoring- Support for team management👉 Skills developed: organization, rigor, versatility, customer service
- Hôtel de La BaieReceptionistHOSPITALITYFebruary 2019 - April 2021 (2 years and 2 months)Granville, France- Reception and care of demanding clientele in a high-end establishment.- Management of arrivals and departures (check-in / check-out)- Processing of reservations and specific requests- Handling of customer calls and emails- Coordination with various departments (housekeeping, restaurant)- Problem-solving and management of delicate situations- Guarantee of quality service and optimal customer experience👉 Skills developed: high-end customer relations, communication, priority management, professionalism
- Hôtel des BainsReceptionistHOSPITALITYJune 2018 - January 2019 (7 months)Granville, France- Reception and assistance of clients in a dynamic environment.- Management of arrivals and departures- Reservation taking and schedule management- Responding to customer requests (in person, phone, email)- Daily administrative management- Payment processing and customer file tracking👉 Skills developed: autonomy, organization, customer relations, adaptability
Recommendations
Be the first to recommend Anaïs
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- SetterCloser Evolution2024
Skill set
Categories
- Other