Freelancer profile translated to English.

Description

Hello, I am Anaïs, 36 years old. Hairdressing manager with over 10 years of experience, strong in organization, customer service, and communication. I offer my virtual assistant services in administrative management, agenda, scheduling, email processing and management, quote and invoice creation, customer feedback... to help entrepreneurs, freelancers, and small businesses save time and grow their business.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

La Ciotat (up to 50km)

Salon de coiffure
Coordination Director
ARTS AND CRAFTS
January 2017 - Today (9 years and 5 months)
Marseille, France
Management of 9 hairdressing salons
50 employees
Recruitment and onboarding
Administrative management
Sales point development
Training
Management of schedules, orders, stock
Financial analysis
Ensuring the smooth running of salons
Customer service
Employee reviews
Challenge creation
Administrative Management Schedule Management Organizational Skills Customer Follow-up Communication
Salon de coiffure
Multi-salon Manager
ARTS AND CRAFTS
January 2015 - January 2017 (2 years)
Marseille, France
Sales point management
Manager and employee training
Recruitment and onboarding
Sales point development
Administrative management
Challenge creation
Employee reviews
Salon de coiffure
Hairdresser Manager
ARTS AND CRAFTS
January 2012 - January 2015 (3 years)
Marseille, France
Train and support my team
Recruitment
Hair salon development
Administrative management
Placing and receiving orders
Managing schedules, stocks
Handling disputes between employees and customer disputes