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Anaïs BeaunierAB

Anaïs Beaunier

Supermalter

Personal Assistant - Secretary

€250/day
5 projects
Le Mans, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Anaïs

Your satisfaction is at the heart of my concerns. I put my skills at your service.

Each request is carefully studied and together we find the best solution.

The price indicated on the profile is indicative, of course the rate depends on the request.


> Versatility allows me to adapt quickly to your company and to respond to your needs and those of your clients in the best way.

> My organization saves us time to perform a maximum of tasks while remaining qualitative and satisfying customer demand.

> Smiling in all circumstances makes it possible to provide a warm welcome to the client, pleasant and good-humored work.

À la carte service.
Assistance, secretarial, commercial management and much more...

Brief summary of services offered: writing/follow-up of letters or emails, customer service, tracking sheets (VAT declaration, customer payment tracking, stock sheets, inventory), management and follow-up of commercial and administrative files, information research with summary, telephone follow-ups...
The list is still long, so do not hesitate to let me know your needs, we can study together the most suitable solution.

Work is done remotely throughout France.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Dossier Facile
    Validation Operator and Support Coordinator
    PUBLIC SECTOR
    November 2021 - Today (4 years and 7 months)
    Verification of supporting documents for property rental files.
    Support, training, continuous improvement, monitoring.
    Updating support documentation.
    Organization rigor patience Pedagogy
  • EODOM
    Customer Service
    TELECOMMUNICATIONS
    January 2022 - April 2023 (1 year and 3 months)
    Customer service: handling customer requests by phone, email, or instant messaging.
    Different clients: I adapt to the different tools and methods to follow for each client
    Order tracking
    empathy rigor telephone reception Mastery of IT tools
  • AWP FRANCE
    Assistance Officer
    BANKING AND INSURANCE
    February 2020 - June 2021 (1 year and 5 months)
    Le Mans, France
    Telephone reception, handling beneficiary requests. Implementation of towing services, rental cars, return home by train or taxi, reimbursements. Assistance to beneficiaries and service providers.
    WELCOME SPEAKING QUALITY UNDERSTANDING CUSTOMER REQUEST SERVICE IMPLEMENTATION

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Education

  • BTS NRC
    Lycée LE MANS SUD
    2014
    Négociations et relations clients
  • Professional title accounting assistant
    STUDI
    2024
    Pré-comptabilité, comptabilité, gestion de paie, suivi comptable

Skill set

Categories