Freelancer profile translated to English.

Description

I have always loved the administrative and commercial side, I have been doing it for over 4 years now. From prospecting to managing all your administrative and commercial matters, I am the person for you.

I have strong writing skills and have been drawn to writing since childhood.

I have worked in 2 major French groups, in two different sectors: Mon Courtier Énergie for energy consulting for Professionals, and La Banque Postale for the banking sector.

With strong ease and remarkable listening skills, I am ready to achieve the best performance for your company.

Industry field of expertise

Languages

French
Native or bilingual
English
Basic
Spanish
Conversational

Workplace preferences

Can work on-site

Orléans (up to 50km), Sully-sur-Loire (up to 40km)

La Banque Postale
Customer Relations Service Advisor
BANKING AND INSURANCE
January 2026 - March 2026 (2 months)
Olivet, MI 49076, USA
• • Handling customer complaints in the banking sector by phone and email
• • Commercial support
Customer Relations Sales Customer Service Email Management
ABRM Conseil/Mon Courtier Énergie
Energy Broker
July 2023 - January 2026 (2 years and 6 months)
Olivet, MI 49076, USA
• • Efficient management of the client portfolio, ensuring regular follow-up to guarantee long-term satisfaction.
• • Conducting client appointments, understanding their needs, and providing solutions for electricity and gas.
• • Management and commercial follow-up of the B2B client portfolio.
• • Customer loyalty through excellent service quality and interpersonal skills.
Telephone Prospecting Customer Relations Email Management Administrative Management
Groupe Conseil et Gestion
Commercial Apprentice
August 2021 - June 2023 (1 year and 10 months)
Orléans, France
• • Development of the agency's turnover through prospecting and follow-up of prospects. Quick and efficient execution of assigned tasks. Analysis of specific client needs to propose optimal and adapted solutions for each profile.