Freelancer profile translated to English.

Description

I am a bilingual professional 🇪🇸🇬🇧 with experience in administration, logistics, and retail. I offer you a comprehensive service for tasks that consume your time; from managing administrative tasks to customer service. I am your ally to optimize your operations!

🗣️ Customer service in English-Spanish. Communication via email, phone, chat using tools like Slack, Teams, Zoom, etc.

🗓️ Calendar and travel management with common apps like Outlook or Google Calendar, or others like Calendly.

🗂️ File and database organization.

📑 Translations.

📊 Small project management. Use of tools like Asana, Trello, etc.

🧾 Invoicing

💻 General administrative support.

I am a proactive, friendly, communicative, organized, patient, and resourceful person. I also love to learn. Accustomed to doing 15 things at once, multitasking.

Note that I am new to remote work experience, but don't worry; my administrative experience, organizational skills, problem-solving abilities, and customer service allow me to optimize processes and exceed expectations. I enjoy learning and using new technologies, which gives me the ability to adapt to new environments and tools that help me optimize my work.

Contact me to discuss how I can help you achieve your goals!

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Fluent
Catalan
Conversational

Workplace preferences

Remote only

Primarily works remotely

Academia de Inglés
ADMINISTRATIVE ASSISTANT
August 2024 - November 2024 (2 months)
Vigo, Municipality of Vigo, Pontevedra, Spain
Comprehensive management of administrative processes (invoicing, registration, cancellations, schedules). Customer service resolving requests and inquiries via phone, email, or in person. Support for teachers, efficient task organization, and maintenance of an orderly work environment. Direct sales.
Orovila 2016, S.L.
SHOP ASSISTANT
January 2022 - August 2024 (2 years and 8 months)
Vigo, Spain
Purchase and sale of precious metals and jewelry. Administrative, legal, and operational processes derived from each purchase-sale.
Inventory and restocking of products in the store. Cashier duties and handling of cash and card payments. Sales and customer service.
Atlas Bus
INTERNATIONAL DEPARTMENT ADMINISTRATOR
February 2020 - March 2020 (1 month)
Mos, GA, Spain
Contact with suppliers and clients from Europe, Asia, LatAm. Invoicing clients, order tracking, receiving documents from suppliers. Receiving and processing orders, scheduling deliveries to clients. Management of sales documents, administrative support, monitoring and tracking of collections, payments to suppliers.