Ana Belén Martín Sanchez

• • Help desk support for ticket management (Jira). Analysis and resolution of incidents in FICO module.

• • Training and user support in the finance area.

• • Enhancements: Meetings with users and identification of needs, Functional Specifications & QA-TST Testing.

• • FI Parameterization: Finance General Config., Own Banks, Payment Methods, Bank Statements, Withholding Tax Indicators, Taxes. Fiscal year-end closing tasks. Creation of document classes. BP. Creation of cost centers. Requirements gathering (Identification of needs), Functional Specifications & QAS Testing. Debugging in QAS environment.

• • Delivery of training in FI, ABAP Cloud+BTP modules. Development of training material and practical cases.

• ● Execution of key accounting tasks such as entry posting, bank reconciliations, and invoice management in A3con.

• ● Key User for SAP FI module, performing invoicing, accounting, general ledger reconciliations, and cash closings. Debt collection, GUI and Fiori usage.

• ● Coordination of administrative management, support in audits, and staff training on internal procedures.