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Ana AmayaAA

Average response time: 1 hour

Freelancer profile translated to English.
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About Ana

As a professional with over 20 years of experience in the educational and service sectors, I specialize in meticulous organization, complex schedule management, and attention to detail. I offer effective solutions in data management, document drafting, and administrative support. My career allows me to quickly adapt to different digital environments, ensuring timely deliveries and a firm commitment to service quality to optimize your business productivity.
  • Spanish

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Empresa Privada
    ADMINISTRATIVE AND COMMERCIAL ASSISTANT
    April 2025 - Today (1 year and 2 months)
    • ● Management and follow-up of clients via WhatsApp Business: attention, qualification, and transfer of prospects to technical supervisors.
    • ● Daily update of the internal system in Notion: registration of clients, quotes, sales statuses, and correction of incomplete data.
    • ● Strategic commercial prospecting: research of companies, media, churches, universities, and communities in the western part of the country for personal brand expansion.
    • ● Sending professional presentations and proposals for alliances, interviews, conferences, and seminars to strategic contacts.
    • ● Preparation of daily and weekly reports for management: clients attended, follow-ups, prospects, and contacts generated.
    • ● General administrative support: digital organization of documents, reminders of pending tasks, and internal coordination.
  • L & D Enterprise
    TELEMARKETER / CUSTOMER SERVICE
    February 2025 - March 2025 (1 month)
    • ● Executed 40-60 daily calls to the Hispanic market in California for surveys and profile verification.
    • ● Exceeded weekly productivity goals and consistently managed performance bonuses.
    • ● Operated digital call management platforms, generating accurate and timely reports.
  • Instituciones Educativas
    ADMINISTRATIVE SUPPORT / USER SUPPORT
    January 2001 - January 2024 (23 years)
    • ● Managed databases of 500+ records per cycle, ensuring confidentiality and integrity.
    • ● Coordinated critical processes under strict deadlines: enrollments, institutional reports, and archives.
    • ● Trained teams on digital tools and internal administrative procedures.

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Education

  • Bachelor's Degree
    Universidad Pedagógica de El Salvador
    Licenciatura
  • Teaching Degree
    Universidad Pedagógica de El Salvador
    Profesorado en

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