Freelancer profile translated to English.

Description

As a professional with over 20 years of experience in the educational and service sectors, I specialize in meticulous organization, complex schedule management, and attention to detail. I offer effective solutions in data management, document drafting, and administrative support. My career allows me to quickly adapt to different digital environments, ensuring timely deliveries and a firm commitment to service quality to optimize your business productivity.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Empresa Privada
ADMINISTRATIVE AND COMMERCIAL ASSISTANT
April 2025 - Today (1 year and 2 months)
• ● Management and follow-up of clients via WhatsApp Business: attention, qualification, and transfer of prospects to technical supervisors.
• ● Daily update of the internal system in Notion: registration of clients, quotes, sales statuses, and correction of incomplete data.
• ● Strategic commercial prospecting: research of companies, media, churches, universities, and communities in the western part of the country for personal brand expansion.
• ● Sending professional presentations and proposals for alliances, interviews, conferences, and seminars to strategic contacts.
• ● Preparation of daily and weekly reports for management: clients attended, follow-ups, prospects, and contacts generated.
• ● General administrative support: digital organization of documents, reminders of pending tasks, and internal coordination.
L & D Enterprise
TELEMARKETER / CUSTOMER SERVICE
February 2025 - March 2025 (1 month)
• ● Executed 40-60 daily calls to the Hispanic market in California for surveys and profile verification.
• ● Exceeded weekly productivity goals and consistently managed performance bonuses.
• ● Operated digital call management platforms, generating accurate and timely reports.
Instituciones Educativas
ADMINISTRATIVE SUPPORT / USER SUPPORT
January 2001 - January 2024 (23 years)
• ● Managed databases of 500+ records per cycle, ensuring confidentiality and integrity.
• ● Coordinated critical processes under strict deadlines: enrollments, institutional reports, and archives.
• ● Trained teams on digital tools and internal administrative procedures.