Freelancer profile translated to English.

Description

Tired of a CRM that looks like a data graveyard?

My mission? I help sales and marketing management transform their CRM into a real growth engine.

How? As a Sales Operations specialist, I step in to structure your processes and automate time-consuming tasks for your teams.

My areas of intervention:

- Audit & Clean-up: Diagnosis of your portal and database cleaning.

- CRM Architecture: Configuration of a custom sales pipeline and lead scoring.

- Automation: Implementation of workflows (automatic follow-ups, task assignment, marketing synchronization).

• Reporting: Creation of management dashboards for real-time visibility on your ROI.

My strength? I have a hybrid business (business/marketing) + technical profile. I understand business/marketing needs and know how to implement technical solutions to meet them.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Groupe EDH
SalesOps
September 2025 - Today (11 months)
• - Integration and automation of data flows (API calls, extraction, transformation, loading)
• - Advanced configuration and administration of sales and CRM applications (configuration, workflows, automations, reporting).
• - Implementation of dashboards and indicators to provide a clear and actionable view to business teams.
• - Contribution to data quality and data governance projects.
• - Technical support, ticketing management, and user training to ensure effective adoption of new tools.
• - Audit of sales business applications and deployment of new solutions
Digital Transformation HubSpot HubSpot Workflow Marketing Automation Make (Integromat)
Groupe EDH
Commercial Development Manager
EDUCATION AND E-LEARNING
September 2024 - August 2025 (11 months)
Promotional Events:
• - Open days, trade shows, forums
• - Event logistics organization
• - Coordination of student participation in various events
• - Pre-event briefing
• - Post-event reporting
Helvetica Mountain Pioneers
Sales Advisor
October 2022 - July 2024 (1 year and 9 months)
Villeneuve-la-Garenne, France
I also gained new skills in merchandising. I developed my persuasion skills through this internship.