Freelancer profile translated to English.
Back to original languageAbout Amira
🎯 Senior International Account Manager specialized in Telecom Wholesale with 16 years of experience in international account management, inter-operator contract negotiation, and voice business development in the Africa, Europe, and Middle East markets.
✅ Strong expertise in voice traffic performance management, routing optimization via iXTools / iXLink, margin supervision, and wholesale revenue growth.
✅ Solid experience in Carrier Relations, strategic portfolio management, and telecom interconnection (voice & data).
Currently based in Paris, I am seeking a new opportunity in Telecom Wholesale (Account Manager, Business Development, Carrier Relations) to leverage my international experience and my ability to achieve commercial objectives for a dynamic team.
📩 Feel free to contact me!
English
Native or bilingual
Arabic
Native or bilingual
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Wii TelecomSenior Sales Account ManagerTELECOMMUNICATIONSAugust 2025 - Today (10 months)Paris, France• Development and management of the Voice Wholesale portfolio (CC, CLI, NCLI, TDM) in international markets.• Negotiation and closing of swap deals, interconnections, and partnerships with Tier 1 and Tier 2 operators.• Monitoring of service quality (ASR, ACD, PDD) and optimization of LCR routing to maximize profitability.• Prospecting for new partners and expansion in African, Asian, and European markets.• Participation in international conferences and events to promote Wii Telecom's image
- Tunisie telecomSales Account Manager & Head of International BusinessTELECOMMUNICATIONSMay 2017 - July 2025 (8 years and 2 months)Tunis, Tunisia• In-depth analysis of operator portfolios: assessment of service quality (QoS), traffic volume, and development opportunities.• Negotiation and management of international contracts: timely validation, compliance with business objectives, monitoring of their implementation.• Supervision of wholesale voice traffic: management of capacity, routing, and distribution in the markets of Africa, Europe, and the Arab world.• Regular achievement of profitability targets: monitoring of margins, monthly revenues, and closing of commercial agreements (monthly and quarterly).• Proactive promotion of offers and services to partners to strengthen relationships and generate new business opportunities.• Regular follow-up with partners to ensure sustainable collaborations and identify growth levers.• Performance optimization through analysis of traffic reports (variation, volume), and strategic adjustment of routing via iXTools and iXLink.• Management of commercial and operational issues in collaboration with operators to ensure smooth exchanges.• Coordination with account managers to develop strategic partnerships and increase presence in key markets.• Pricing planning: management of rate notifications and traffic imports (wholesale and retail).• Monitoring of contractual compliance (technical and commercial clauses) and support for international partners.• Development of continuous improvement plans and production of detailed Excel reports on performance indicators and contractual monitoring.
- Tunisie telecomAccount ManagerTELECOMMUNICATIONSAugust 2008 - April 2017 (8 years and 8 months)Tunis, Tunisia• Management and development of an international client portfolio.• Development and monitoring of commercial offers and margin optimization.• Monitoring of client operations and routing adjustments based on traffic and price variations.• Coordination with internal teams to ensure the quality and smoothness of exchanges.
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Education
- Professional Master in International BusinessFaculty of Economic and Management Sciences of Tunis2012
- Bachelor's Degree in E-commerce and Sales ManagementHigher Institute of Accounting and Business Administration2007