Freelancer profile translated to English.
Back to original languageAbout Amine
Bilingual French-English freelancer, I offer customer support, customer relationship management, and virtual assistance services for French and European companies.
With experience in a call center for the French market, I managed inbound and outbound customer requests in the automotive glass sector. I also advised clients on gaming PC configurations based on their needs and budgets.
Responsive, available, and comfortable both in writing and speaking, I quickly adapt to my clients' tools and processes. My goal: to save you time by managing your customer relations with seriousness and professionalism.
English
Native or bilingual
French
Native or bilingual
Arabic
Native or bilingual
Remote only
Primarily works remotely
Experience
- Nessglass / MecatronicB2C Sales AgentJanuary 2024 - January 2025 (1 year)Processing and qualifying inbound leads• Client needs analysis• Solution proposal• Client follow-up until full file validation• Objection handling• Document retrieval and verification• Quotes and discounts
- Cybertek – Entreprise françaiseSales AdvisorJanuary 2023 - January 2024 (1 year)Client consultation based on budget and needs• Custom PC configuration design• Technical recommendations• Client file transmission• Follow-up until finalization
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Education
- BaccalaureateSTMG2024Baccalauréat