Amine Boussif

Expert in the field of unified communication, TOIP, Cloud & Network

Network & Telecom Engineer specializing in Cisco, Polycom & Cloud environments, with solid experience in managing complex incidents and maintaining the operational condition of critical infrastructures.

Accustomed to demanding environments (datacenters, multisite networks, high availability).

Expert in in-depth incident analysis, performs advanced diagnostics (log analysis, debugging, packet captures, protocol troubleshooting) to quickly identify root causes and implement sustainable solutions.

Accustomed to working in coordination with cross-functional teams (systems, security, operators, suppliers), leads crisis cells, writes detailed incident reports (RCA), and proposes continuous improvement plans to strengthen infrastructure resilience.

Rigorous, results-oriented, and with a strong analytical mindset, actively contributes to performance optimization, traffic security, and reduction of downtime (MTTR).

Network and Telecoms Engineer by training

I have worked with various clients such as: Crédit Agricole, BNP Paribas, Engie, Snapcom

Network Protocols: TCP/IP, MPLS, BGP, OSPF, VLAN, VPN, QoS, VRF, DNS, DHCP, NTP

Architecture: LAN/WAN/SDWAN

Encryption: IPsec, TLS, VPN

Applications: VoIP, video conferencing (Webex, Teams)

Cloud & Hybrid: Interconnections to AWS, Azure, SD-WAN

Key Skills: Cisco, CUCM, Expressway, TMS, H323, SIP, Webex, MYSQL, Vmware, Pexip, Oracle, Instant Booking, O365, Webex calling, MTR, Call center, Cisco Unity Connection, Cisco IP Phones, Cisco UCCX

Computer Networks: CCNA1, CCNA3, CCNP, Cisco

Languages: MySQL, PHP, C/C++, Java,

Operating Systems: Windows XP, Unix, Linux.