Freelancer profile translated to English.
Back to original languageAbout Amine
Freelance based in Casablanca, I assist companies and entrepreneurs in two key areas: managing their social networks (TikTok, Instagram, Facebook) and online customer support.
Creative, responsive, and results-oriented, I help my clients develop their digital visibility with engaging content and build customer loyalty through fluid and professional communication.
Available in French and colloquial Arabic (Darija), I quickly adapt to the needs of each project, whether it's a one-off or long-term.
French
Native or bilingual
Arabic
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- KonectaBack Office AgentE-COMMERCEDecember 2024 - October 2025 (10 months)Casablanca, MoroccoCustomer ServiceProcessing incoming and outgoing emailsProcessing outgoing and incoming callsManaging conflicts between depots, carrier, and client.
- MetaLeague-CasablancaCommunity ManagerPRIVATE EQUITYJuly 2022 - September 2022 (2 months)Discord community management and moderationResponding to and informing clients on various social networksSocial media management and moderation
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Education
- Bachelor's degree in Marketing and CommerceEssem BUSINESS School2023