About Aminata
French
Native or bilingual
English
Fluent
Spanish
Conversational
Lingala
Conversational
Experience
- HôbouHotel ReceptionistHOSPITALITYOctober 2025 - Today (8 months)Greeting and assisting clients in person, by phone, and by email. Managing reservations, payments, and billing to ensure a smooth stay. Handling requests and complaints with professionalism and a service-oriented approach. Monitoring customer satisfaction during and after their stay. Managing the concierge service by handling reservations, tourist information, and personalized services. Contributing to breakfast service by ensuring the quality of service, products, and customer satisfaction. Serving drinks and managing minibars to ensure product quality and availability. Setting up decorations for seasonal and sporting events. Contributing to sales prospecting actions. Developing partnerships with local establishments.
- Armée de TerreMilitary PreparationJuly 2022 - August 2022 (1 month)Life of a soldier. Getting to know the Army and its units. Receiving training on national defense.
- Champions TélévisionDiscovery InternshipDecember 2019 - December 2019Paris, FranceUsing software to facilitate animation. Recording voice in a professional studio. Integrating images into episodes.
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Education
- Master's in Marketing for Tourism and EventsESG Tourisme2028Mastère Marketing du Tourisme Événementiel
- Bachelor in Tourism & Business DevelopmentESG Tourisme2026