Freelancer profile translated to English.

Description

Lead & Design strategy

My role as a designer is to design an optimal user journey to provide a pleasant and engaging user experience.

I intervene as an UX designer in several phases of a project: from user research to user testing, including design workshops, prototyping and specifications.

Website, application, terminals, chatbot/voicebot, positioning of your service, knowing your users..

Specialized in conversational design (Scoping, Management, Strategy, Design and Optimization).

Do not hesitate to contact me to discuss it together.

Languages

Spanish
Basic
Arabic
Native or bilingual
English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Accor
Conversational UX designer
TRAVEL AND TOURISM
July 2018 - Today (7 years and 11 months)
Issy-les-Moulineaux, France
OUI.sncf
UX designer
TRAVEL AND TOURISM
March 2016 - December 2018 (2 years and 9 months)
Paris, France
Design of Ouibot's conversational experiences on Messenger, Google Assistant, Google Home, Alexa and the OUI.sncf website.
Train ticket booking journey, alerting, traveler support.
AF83
UX designer
March 2013 - February 2016 (2 years and 11 months)
Paris, France