Amel Sigaa

Management of AOG operations for a varied portfolio of clients in the aeronautical sector. Researching solutions adapted to the urgency and specific requirements of the client. Establishing quotations. Organizing transport. Proactive monitoring of shipments and communication to the client. Invoicing. Managing disputes in order to minimize the impacts on client operations.

Researching solutions adapted to the client's urgency. Establishing quotations. Organizing transport. Transmitting clear instructions to the operations department. Monitoring shipments. Managing disputes.

Setting up shipments according to client needs: Taking reservations with airlines. Customs requests (establishment of EUR1, ATR…). Issuing shipping documents (MAWB HAWB, manifest). Organizing imports: Managing disputes, invoicing.