About Ameline
- **Peace of mind**: you delegate the paperwork to an expert to focus on your business.
- **A quality client journey**: you offer your clients a smooth, professional experience without you having to think about it 24/7.
- **Efficiency and an outside perspective**: clear and optimized processes to save precious hours each week.
What sets me apart
My preferred projects:
- CRM Optimization (e.g., Fotostudio, Airtable…): Mapping your client journey, full tool setup, writing your email templates, creating automated workflows (from quote to invoice), and user training.
- Administrative Management & Steering: Invoicing follow-up, reminders, email inbox management, and dashboard creation.
French
Native or bilingual
English
Basic
Experience
- Ameline BLOT EIStrategic and Administrative SupportCONSULTING AND AUDITSFebruary 2025 - Today (1 year and 4 months)Angers, FranceFounder of my support business, I co-create fluid and sustainable processes with my clients to free up their mental load and secure their growth. Specializing in image professionals, I put my management and organization skills at the service of all entrepreneurs.The missions I undertake:
- Client Relationship Optimization (CRM): Client journey audits, setup, workflow automation (quotes, contracts, invoicing), and tool training.
- Website Management: Content updates and user experience optimization.
- Strategic Secretarial Services: Email management, invoicing follow-up, client reminders, and complex administrative formalities.
Examples of recent deliverables:- Customized margin analysis and calculation table to optimize offer profitability.
- Fully automated CRM workflows for zero-miss client management.
- Professional website updates and technical monitoring.
🌐 Where to find me:Website:Instagram: - TK ElevatorSales Administration ManagerMECHANICAL ENGINEERINGFebruary 2024 - September 2024 (7 months)Angers, FranceMissions:
- Recording client requests via the group's CRM (DIALOG)
- Verifying information (client data, prices, revision formula, etc.) & coordinating with different departments (sales, sales support, agency) in case of inconsistencies
- Issuing client documents according to agreed sales conditions via the SAP ERP (invoices and credit notes)
- Ensuring quality after-sales service
- Working in close collaboration with the sales, support, and finance teams
- Nøelse FranceOnline Onboarding Analyst ReferentBANKING AND INSURANCEApril 2022 - January 2023 (9 months)Angers, FranceChecking client files in compliance with anti-fraud procedures, including KYC procedures.Analyzing and processing alerts, conducting enhanced investigations in case of suspected fraud, money laundering, or terrorist financing. Communication with the fraud department.Implementing internal processes.Key user: acting as the link between the client operations department and the IT department. Testing the new software to be deployed. Reporting and discussing bugs and improvements to be made.
Recommendations
Be the first to recommend Ameline
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master in Banking, Finance, and Insurance, specialization2014Master Banque Finance Assurance spécialité
- Bachelor's degree in Economic and Social AdministrationUniversity of AngersLicence Administration Economique et Sociale
Certifications
- Create web applications using a content management system (CMS)Simplon.co2026