About Amel
French
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English
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Experience
- Pass CultureSenior Product ManagerPUBLIC SECTORJune 2023 - Today (3 years)Paris, FrancePass Culture – governmental platform, app, and API (4M+ young people, 40,000+ cultural actors, teachers nationwide)I defined and executed the product strategy for two key squads (vision, NSM, scope), with dual ownership: demand funnel (marketplace) + partner tools (SaaS).Achievements:• Increased teacher satisfaction from 3/5 to 4/5 in 6 months, after a year of stagnation.• Improved activity monitoring dashboard for cultural partners, reducing support requests and removing offers from the top 5 support issues (after 2 years as a major pain point).• 8-point increase in post-registration activation (redesigned journey + offer creation assistance).• 10-point increase in partner booking rate, thanks to the editorialization of collective offers – a central challenge in the Pass strategy.• Aligned stakeholders on a shared vision, restoring trust and collaboration, and enabling squads to operate autonomously.• Conducted an experimental approach: A/B testing, "fake door" tests, validation with early adopters, progressive rollouts.Methodology:• Product Vision: Vision, NSM, OKRs• Data-driven prioritization (data, user research, internal feedback)• Discovery & delivery in squad (4 devs) – Scrum, Jira, QA, regular shipping• Close collaboration with Design, Data, Support & cross-squads (9 squads)• Facilitation & stakeholder management
- SUPERPROFSenior Product ManagerEDUCATION AND E-LEARNINGJune 2021 - June 2023 (2 years)Paris, FranceSuperprof is a platform connecting private tutors and students, present in 40+ countries, with 20M teachers.As the first product hire, I defined and implemented the product vision, around which the team and roadmap were structured; stakeholder alignment, implementation of a data-driven culture, and management of key acquisition initiatives.Achievements:• Increased conversion rate for teacher listings.• Launched video courses to boost bookings.• Growth in premium subscription sign-ups.• Coached new product hires and conducted internal training to strengthen product culture across the company.• Integrated Heap & Hotjar (Contentsquare) for data-informed product decisions; internal training to evangelize data culture among product teams.Methodology:• Strategy: Definition of objectives and co-construction of the product roadmap• Discovery: User interviews, data analysis via Heap/Hotjar, identification of pain points, facilitation of ideation workshops...• Delivery: Writing and prioritizing user stories, QA, facilitation of agile rituals• Impact: Monitoring of post-launch KPIs and iterations• Ops: Implementation of discovery processes and tools (Jira Discovery), structuring of delivery tools (Jira, GitHub to Bitbucket migration, Heap, Hotjar), infrastructure migration (OVH → Google Workspace), formalization of product communication.
- SchoolabInnovation Project ManagerDIGITAL AND ITJanuary 2018 - December 2020 (3 years)Schoolab is an innovation studio, supporting entrepreneurs and large corporations in deploying their innovation projects.Began career as an Organization & HR Project Manager (2018–2020), then transitioned to a Product Discovery Manager role (2020–2021), where I managed discovery initiatives and launched a hybrid training offer (in-person + digital in low-code) for entrepreneurs developing their product from 0 to 1.Achievements:• Defined the vision, roadmap, and MVP; implemented prototyping and testing protocols in collaboration with experts in product design, growth marketing, and pedagogy.• Developed the go-to-market strategy: beta launch with 20 entrepreneurs, then scaled to a wider audience.
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Education
- UX/UIIronhack2021• User-centered design, UX research, information architecture, wireframing, prototyping. • Design Thinking Methodology, Agile framework. • MVP • Usability evaluation and site redesign. • Atomic design, visual design, user-interaction design. • 5 design sprints (2 weeks) Technologies : Sketch, Figma, Mural, HTML, CSS.
- Full-Stack web developerLe Wagon20219-week intensive coding bootcamp learning HTML, CSS, Bootstrap, JavaScript ES2015, SQL, git, GitHub, Heroku and Ruby on Rails. Designed, implemented and shipped to production a clone of AirBnB and a Rails prototype.