You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Ambre P.AP

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Ambre

Are you one of those who understand that lasting businesses are those that differentiate themselves? Do you want to become a reference in your field?

But you don't know where to start.
And you know why? ⬇️

◾️ You manage your marketing strategy when you have time (and even then)
◾️ You don't have time to get to know your target audience
◾️ You neglect your customers after their purchase
◾️ You don't have time to challenge your customer journey

I've been honing my skills in customer relationship management and marketing strategy for 9 years now.
The common goal of the companies where I've worked as an independent and employee has always been: 100% customer satisfaction.

Except that I realized that this objective is often underestimated by the majority of companies. If by 2025, you don't prioritize your customer experience, then I don't give much for your future ☠️

Today, my expertise allows me to effectively support you in boosting your brand strategy through customer experience.

How does it work?
- We have a free discovery call
- We discuss your needs
- I support you for 3 months to improve: customer satisfaction, lived experience, and develop your recurring revenue

💻 My job? Transform your business through a strong brand image and a remarkable customer experience. As a bonus, we increase your revenue.

🎯 My strengths: Customer relationship management to better understand why your customers will love buying from you.

🔍 What you should know about me: Originally from Aveyron, you won't convince me that it's not the most beautiful department in the world.

⭐️ The Bonus: My singing accent from the Southwest... careful, the rest of the "chatterbox" comes with it!

So, shall we discuss your project?
Book your discovery call ☎️
  • French

    Native or bilingual

Can work on-site
Millau (up to 10km), Toulouse (up to 10km), Montpellier (up to 10km), Paris (up to 10km)

Experience

  • Aveyron Events
    Event Project Manager
    CONSULTING AND AUDITS
    September 2025 - Today (11 months)
    Millau, France
    As if by magic, after 10 years of experience in customer success management, events are the meeting point where customer experience is the main objective.

    I am currently responsible for:
    - Coordination and organization of professional and private events
    - Business development and commercial relations for my department
    - Inbound marketing strategy
    Event Organization Marketing Strategy Project Management Customer Experience B2B Business Development
  • I.Care - Expérience Client et Stratégie de marque
    Founder
    CONSULTING AND AUDITS
    September 2024 - Today (1 year and 11 months)
    Millau, France
    I.Care is the culmination of my multiple experiences in customer relations, marketing, and events. One thing connects these 3 skills: customer experience.

    Behind every project, my objective is the same:
    - Listen and understand my clients' needs
    - Meet their expectations

    For a single purpose: a unique customer experience and fulfilled professional goals.

    My strengths? Being versatile in customer relations with my experience as a CSM for over 10 years, and my specialization in events, dealing with both professionals and private individuals.
    Customer Success Management Customer Experience Customer Relationship Management (CRM) Marketing Strategy Event Organization
  • La Rue Française
    Founder
    E-COMMERCE
    April 2020 - January 2025 (4 years and 9 months)
    Millau, France
    La Rue Française is the online store exclusively dedicated to French artisans and creators.
    Our motivation is to promote and develop the presence of products from craftsmanship and creators in the digital market.
    We want to improve the visibility of their products and enable their creators to compete with the industry giants already well-established in this sector.

    Our mission is to help French artisans and creators in their endeavors and offer them solutions adapted to their needs, based on their activities.

    We are committed to the world of tomorrow, we are committed to our consumption, we are committed to French businesses.
    E-commerce Retail Digital Marketing Art and Crafts Social Media

Reviews

5.0

Out of 1 rating

G

Grégoire

APETIT

Reviewed on 7/30/2025

Quick to get started, good autonomy and availability. Well done and thank you.

Recommendations

Be the first to recommend Ambre

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Professional Bachelor's Degree, International Logistics Management and Operations
    University of Perpignan Via Domitia
    2015
    Licence professionnelle, Management et gestion des activités logistiques à l'international
  • BTS, Management of Commercial Units
    Lycée Auguste Renoir, Cagnes sur Mer
    2014
    BTS, Management des Unités Commerciales

Certifications

  • LinkedIn Bootcamp Ramen ta fraise
    Ramen Ta Fraise
    2025
    LinkedIn Ghostwriting Creativity LinkedIn Profile Optimization Storytelling Digital Prospecting

Skill set

Categories