About Ambre
French
Native or bilingual
English
Fluent
Experience
- HomeServeBack Office Customer Service RepresentativeBANKING AND INSURANCEFebruary 2017 - September 2021 (4 years and 7 months)Lyon, FranceWriting letters and emails related to customer contracts, using the RESEC format (Reformulation, Empathy, Solution, Explanation, Conclusion) + quick solution exchange via website chat
- PolyexpertInsurance Expert AssistantBANKING AND INSURANCEFebruary 2016 - June 2016 (4 months)Villeurbanne, FranceWriting insurance reports
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