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Amboaraniaina RandrianarimananaAR

Amboaraniaina Randrianarimanana

Virtual Assistant/Customer Service

€125/day
Antananarivo, MG
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Amboaraniaina

👋 Hello, I'm Amboara, a freelance virtual assistant specializing in administrative management, project coordination, and performance monitoring. With solid experience in team management 👥 and a great ability to organize and optimize processes ⚡, I help you save time ⏳ and improve the efficiency of your projects 🚀.

✨ My goal? To offer you smooth and efficient management by ensuring rigorous follow-up 📌 and providing you with clear reports 📊 to facilitate your decision-making.

🔥 What I do for you:
📧 Complete management of your inbox:
➡️ Triage and response to client requests 🔍
➡️ Organization and priority management 📌
➡️ Implementation of an effective system to never be overwhelmed again!

📝 Writing and formatting documents:
➡️ Reports, presentations, quotes, and more 📄
➡️ Clear and professional communication ✨
➡️ Neat layout for an impeccable image 🎨

📅 Project planning and monitoring:
➡️ Use of tools like Trello, Notion📌
➡️ Deadline tracking ⏳ and task organization 🔄
➡️ Smooth communication between stakeholders 🤝

📊 Reporting and KPI monitoring:
➡️ Data analysis and key indicator setup 📈
➡️ Customized reports for better decision-making 🎯

🤝 Coordination of teams and service providers:
➡️ Management of exchanges and mission tracking 📬
➡️ Verification of deadlines and adjustments if necessary ⚙️
➡️ Smooth and efficient piloting 🚀
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • je suis indépendant
    Virtual Assistant - Online Business Manager
    HEALTH AND WELLNESS
    November 2024 - Today (1 year and 7 months)
    • Piloting daily activities and managing strategic priorities for several multi-sector projects (BPO, entrepreneurship, wellness)
    • Project coordination including recruitment, training, supervision, and deliverable tracking
    • Executive organization: agenda management, stakeholder coordination, and deadline monitoring
    Project Management Team Coordination Business Strategy Recruitment email management
  • Be-YS Outsourcing
    Operations Manager
    E-COMMERCE
    February 2022 - November 2024 (2 years and 9 months)
    Tananarive, Madagascar
    • Piloting activities in the production area
    • Ensure the adequacy between workload and staffing levels
    • Process optimization for continuous performance improvement of an activity
    Project Management Leadership and Team Management Planning PPT Presentation Performance Management
  • Netino
    Operations Manager
    January 2020 - January 2021 (1 year)
    • Operational and quality monitoring of multi-channel service / Sales department
    • Development of added value for commercial prospecting

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Skill set

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