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Amaury OrtollandAO

Amaury Ortolland

Customer Journey Expert | UX Research | CRO A/B Test

€800/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Amaury

Hello,

I am a data and optimization expert and have supported about fifty clients for 7 years in their technical and business data-related challenges. My goal is to provide end-to-end support for customer journey optimization issues, with the objective of increasing conversion rates and implementing personalization scenarios.

With solid experience gained working in the luxury industry for 3.5 years, I have developed expertise in brand strategy, high-level project management, and high-quality communication, which allows me to quickly understand the challenges and needs of my clients regardless of their industry.

My areas of expertise include defining key KPIs, creating tagging plans for GA3 and GA4, implementing tracking solutions like Google Analytics and Google Tag Manager, conducting analytics and UX audits, collecting user data and conducting benchmarks, as well as launching over 300 activations for my clients (A/B tests, audience personalization, product recommendations, omnichannel strategy). I also specialize in deploying advanced segmentation and designing advanced use cases for conversion or propensity scoring.

Finally, I can offer training on various tools and strategies (Agile CRO, Datastudio, DynamicYield, Insider, Google Analytics, GA4, AB Tasty, Optimize 360, Optimizely) to help you develop your knowledge and implement an optimal conversion strategy. I can also assist you with your digital onboarding.
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • LVMH
    Senior Data, Analytics & Optimization Manager
    January 2019 - February 2022 (3 years and 1 month)
    Paris, France
    Conversion Optimization Manager for Dior couture & Parfum; Rimowa, TAG Heuer, Fresh, Sephora, 24S.com Helping LVMH Maisons on defining and implementing personalizations at scale as a competitive advantage:
    - Building and testing customer journey (personalized contents, messages and offers based on user's behavior)
    - Generating users affinity score and product recommendations thanks to personalization tool.
    - Improving emailing performance by personalizing emailing content
  • Conservatoire National des Arts et Métiers
    Trainer in Webanalytics and Optimization
    January 2021 - Today (5 years and 7 months)
  • Jellyfish
    Data & Analytics Director
    August 2021 - August 2022 (1 year)
    Paris, France

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Education

  • Master 2 (M2), Data Analysis
    Conservatoire National des Arts et Métiers
    2016
    Master 2 (M2), Data analysis
  • Master Grande Ecole, Digital Marketing
    ICN Business School
    2015
    Master Grande Ecole, Digital Marketing

Skill set (28)

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