Freelancer profile translated to English.
Back to original languageAbout Amandine
An hospitality and customer experience professional for over twenty years, I have built a unique career at the crossroads of high-end hospitality, entrepreneurship, the cultural world, creation, and aesthetics.
What has always guided my career is a deep curiosity for people: understanding individuals, observing behaviors, building connections, perceiving needs sometimes even before they are expressed, and imagining moments where everyone feels truly welcomed and considered.
My experience at Air France, particularly in the La Première cabin since 2008, has taught me service excellence, anticipation, discretion, handling the unexpected, and attention to detail.
My experiences in the world of catering, cultural events, decoration, and concept creation have strengthened my ability to design places and experiences with a strong identity.
Today, I leverage this combination of expertise to create tailor-made experiences: signature seminars, private experiences, confidential meetings, and moments where aesthetics, attention to people, and the quality of connection are at the heart of the experience.
French
Native or bilingual
Spanish
Fluent
English
Fluent
Can work on-site
Paris (up to 50km), Toulouse (up to 50km), Marseille (up to 50km), Nice (up to 50km), Lyon (up to 50km)
Experience
- AIR FRANCEFlight AttendantJanuary 2004 - Today (22 years and 7 months)Since 2008: Internal selection for La Première cabin• Welcoming and assisting demanding international clientele.• Mastery of high-end hospitality codes.• Personalization of service and attention to detail.• Anticipation of needs and management of complex situations.• Team coordination in a demanding environment.• Confidentiality, discretion, and relational excellence.
- Divers ( salles de spectacle / festivals )Artist Coordination and ReceptionJanuary 2005 - January 2013 (8 years)Creil, France• Organizing the reception of artists and their teams.• Managing dressing rooms, transport, accommodation, and specific needs.• Coordination with organizers and technical teams.• Managing unforeseen events and constant adaptation. Artists hosted include: Manu Chao, Hubert-Félix Thiéfaine, Goran Bregović, Vanessa Paradis, Tiken Jah Fakoly, Les Têtes Raides, Christophe Mali.
- L'Acoustique,Management of a Café-Concert, Restaurant, and Cultural VenueJanuary 2011 - January 2014 (3 years)Participation in the management and development of a venue combining catering, concerts, and cultural life.• Customer reception and loyalty.• Organization of daily operations.• Coordination of teams and service providers.• Participation in the culinary offering and recipe creation.• Development of the venue's identity, atmosphere, and customer experience.
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Education
- Graphic design - visual communicationECV — School of Visual Communication2003Graphisme • Publicité • Communication visuelle
- Non-degree trainingFlora Tauran2024Études personnelles autour du système nerveux et de la régulation émotionnelle Approfondissement des mécanismes du stress, des émotions et de la qualité de présence. formation 3 mois
Certifications
- FIRST Programolga ciesco2024
- Woman Businesswoman business passion academy2025
Skill set
Categories
- Other