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Amanda LloretAL

Amanda Lloret

Vacation Rental Manager | Guest Management

€150/day
Barcelona, ES
8-15 years

Average response time: A few days

Freelancer profile translated to English.
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About Amanda

Professional Vacation Rental Management

Hi! I'm Amanda. I help vacation rental property owners maximize their income and free themselves from the stress of daily management. My goal is to ensure your guests have a 5-star experience while you can relax and focus on other things.

With extensive experience in hotel reception and international customer service, I am proficient in multilingual communication and real-time problem-solving. I speak Spanish, Catalan, English, and French.

How can I help you?
• Channel Management: Optimization of profiles on Airbnb and Booking.
• Guest Relations: Quick response to inquiries, booking management, and 24/7 support during the stay.
• Logistics: Coordination of calendars, cleaning services, and check-in/out processes.
• Languages: Fluent communication in Spanish, Catalan, English, and French.

Hi! I'm Amanda.
I help property owners maximize their rental income by taking the daily management stress off their shoulders. My goal is to ensure a 5-star experience for your guests.

With a strong background in hotel reception and international customer service, I excel at multilingual communication and real-time problem-solving. Fluent in Spanish, Catalan, English, and French.

• Guest Support: Fast response to inquiries, booking management, and 24/7 guest assistance.
• Logistics: Calendar coordination, cleaning services, and check-in/out processes.
• Languages: Professional communication in Spanish, Catalan, English, and French.
  • Spanish

    Native or bilingual

  • Catalan

    Native or bilingual

  • English

    Fluent

  • French

    Conversational

Remote only
Primarily works remotely

Experience

  • Catalonia Hotels
    Front Desk Agent
    HOSPITALITY
    January 2025 - January 2026 (1 year)
    Barcelona, Spain
    Managed international guest relations, high-volume bookings, and provided multilingual support in a fast-paced hotel environment.
    English Booking Management French Customer Service Conflict Resolution
  • Hotel Estela Barcelona 4*
    Front Desk Agent
    HOSPITALITY
    January 2022 - January 2024 (2 years)
    Sitges, Spain
    Managed international guest relations, high-volume bookings, and provided multilingual support in a fast-paced hotel environment.
    English Customer Service Booking Management French Conflict Management
  • Meliá Hotels International
    Front Desk Agent
    HOSPITALITY
    January 2022 - January 2022
    Barcelona, Spain
    Managed international guest relations, high-volume bookings, and provided multilingual support in a fast-paced hotel environment.
    Conflict Management English Customer Service Booking Management French

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Education

  • Higher Degree in Tourism Accommodation Management
    IES Joan Ramón Benaprès
    2017
    Higher Degree in Tourism Accommodation Managment
  • Master's Degree in Hospitality Management
    Ostelea School of Tourism
    2023
    Master’s Degree in Hospitality Managment

Skill set

Categories

  • Other