Amal Kachaoui

I am your strategic partner for managing and developing your online presence. A passionate and organized self-taught individual, I transform your administrative and technical needs into a well-oiled machine. My goal is to free up your schedule by taking care of the daily management of your web operations with precision, responsiveness, and a human touch.

My expertise at the service of your growth

• Web & Administrative Management: I handle your daily tasks, from updating your professional accounts (ComeUp, Upwork, Malt, etc.) to rigorous project monitoring.

• Customer Relations & Communication: Bilingual (French/Arabic) communication expert, I write personalized response templates for smooth, professional, and empathetic customer management, always favoring the "nice word" to strengthen your relationships.

• Organization & Optimization: I structure your workflow using collaborative tools (Google Sheets, Tracking Spreadsheets, FAQs) to make your management more efficient and automated.

• Monitoring & Continuous Learning: Passionate about the web, I am constantly learning to integrate the best current practices and tools into your professional environment.

My promise: "Heart in the service of technique"

For me, managing a web project is not just about numbers or tools. It's the art of creating a fluid experience for your clients. I combine my technical mastery with a human-centered approach and attention to detail, so that every interaction reflects the seriousness and quality of your brand.