About Amal
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Spanish
Basic
Experience
- Allianz FranceSenior Data ScientistBANKING AND INSURANCEOctober 2021 - Today (4 years and 8 months)France
- Contribution, within a team of over 20 people, to Ask Me, a multi-agent system (LangGraph, GPT-5) for underwriting assistance and claims management, with RAG on internal data and development of key components (search, orchestration, memory).
- Contribution to Ask Enterprise, an LLM system for classifying company activities to detect prohibited activities in insurance underwriting.
- Implementation of LLM cost optimization strategies reducing inference costs by approximately 80%.
- Implementation of response logic adapted to user profiles.
- Development of NLP pipelines (BERTopic, BERT) for customer feedback analysis.
- Construction of a predictive model for customer dissatisfaction.
- Design of end-to-end data pipelines for customer survey data.
- Development of CX dashboards (Metabase) used by over 100 users.
- Contribution to cross-sell campaigns based on customer data analysis.
- Management of an outsourced NLP project from start to finish.
- Deloitte ConsultingData Scientist ConsultantCONSULTING AND AUDITSApril 2019 - October 2021 (2 years and 6 months)La Défense, France
- Development of a chatbot POC for HR support.
- Construction of ML models for absenteeism analysis and sick leave prediction.
- Automation of workflows with Python and Selenium.
- Development of NLP pipelines for skills extraction.
- Creation of HR dashboards and user training.
- ENSTA PARISGeneralist Engineer DegreePUBLIC SECTORSeptember 2016 - September 2019 (3 years)Palaiseau, FranceGeneralist engineer degree obtained with a specialization in artificial intelligence during the 3rd year.
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Certifications
- Machine Learning in ProductionDeepLearning.AI2024
- Data Engineering SpecializationDataScientest2023