Freelancer profile translated to English.

Description

Tanium Administrator specialized in workstation management, security, and optimization. Experience in deployment, updates, and incident resolution, with a strong focus on compliance and security. Participation in IT projects and integration of modern solutions, including Windows 11. Proficient in technical support, user account management, and training.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Webhelp/Concentrix
Tanium Administrator and Workstation Management
October 2021 - Today (4 years and 8 months)
Paris, France
Context
Participation in the management and optimization of digital work environments through the Tanium solution. My role involved deploying, configuring, and administering workstations (desktops and laptops), while ensuring security, compliance, and proactive system monitoring.
Main Missions
Deployment and Configuration

Deployment, configuration, and administration of workstations via Tanium, including Windows 11 and macOS
Installation, update, and uninstallation of applications via Tanium Deploy

Administration and Maintenance

Administration of updates and patches via Tanium Patch and Deploy, with process automation to enhance security on Windows and macOS environments
Full administration of the endpoint lifecycle with all Tanium modules to meet operational needs

Security and Compliance

Implementation of security policies and proactive vulnerability monitoring via Tanium Comply
Design of custom dashboards for monitoring via Tanium Asset

Results Achieved
Enhanced Security: Significant reduction in vulnerabilities through proactive monitoring via Tanium Comply.
Optimized Processes: Reduced deployment times through automation via Tanium Deploy and Patch.
Ensured Compliance: Precise tracking of updates, guaranteeing alignment with internal and regulatory standards.
Effective Monitoring: Tailored dashboards enabling real-time tracking and better decision-making.
User Experience: Smooth migration to Windows 11 and macOS, ensuring an optimized experience.
Technical Environment
Tanium Solutions

Asset: Inventory management and custom dashboards
Deploy: Automated application deployment on Windows 11 and macOS
Patch: Centralized multi-platform update administration
Comply: Compliance monitoring and security policies
Frichti-Gorillas-Getir
Workstation Administrator - Workspace ONE
September 2020 - September 2021 (1 year)
Paris, France
Context
Complete administration of a 100% Mac IT environment (500 workstations) with expertise in macOS and MDM solutions. Responsible for L2/L3 technical support, including complex incident resolution in a demanding technological environment.
Missions
L2/L3 macOS Support: Efficient diagnosis and resolution of complex technical incidents
Mac Fleet Administration: Supervision of 500 Mac workstations, comprehensive deployment and maintenance
MDM (Kandji, Jamf Pro, Workspace ONE): Advanced control of Apple devices, configuration automation
macOS Security: Implementation of security policies and compliance with company standards
Incident Management: Prioritization and escalation of critical incidents via ticketing system
Documentation & Training: Writing documentation and training end-users
Scripting: Bash and AppleScript scripts to automate recurring tasks
Results
System Availability: Over 98% uptime through proactive monitoring
Incident Reduction: 30% decrease in support tickets due to responsive support
Enhanced Security: 100% compliance with security policies
User Satisfaction: 85% satisfaction rate measured by internal surveys
Operational Efficiency: Automation of deployment and maintenance processes
Team Empowerment: Targeted training reducing recurring support requests
Technical Environment
Fleet: 500 Mac workstations (complete lifecycle supervision)
MDM: Kandji, Jamf Pro, Workspace ONE for Apple administration
Security: SentinelOne for endpoint protection and real-time monitoring
Collaboration: Google Workspace for productivity
Network: Cisco Meraki for centralized supervision
Support: Ticketing management system, incident documentation

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Master in Systems and Networks Infrastructure
IRIS School
2023
Master Infrastructure systèmes et réseaux
Bachelor in Networks and Security
IRIS School
2021
Bachelor réseaux et sécurité

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