Amadou Coulibaly

• Ensuring the smooth operation of applications in production, their maintainability and scalability,

• Participating in on-call duties N2/N3 in coordination with other team members,

• Production and application support levels 1 / 2 /3 (incident and problem management),

• Automation via batch and Ansible,

• Ensuring the operational maintenance of file transfers (CFT)

• Creating Dashboards and application monitoring.

• Actively participating in daily tasks (Decommissioning, Migration, Obsolescence Management, agent deployment and remediation, security patch deployment,), CFT flow implementation

Deployment Automation: Design and implementation of CI/CD pipelines (Jenkins, GitLab CI) for applications, reducing delivery times from 4 hours to 1 hour. Migration of manual scripts to Ansible and Terraform for infrastructure provisioning (AWS). Infrastructure Modernization: Deployment of Kubernetes (EKS/AKS) to orchestrate 50+ microservices, using Helm for chart management. Cloud Cost Optimization via FinOps (20% reduction in unnecessary expenses). Monitoring & Observability: Integration of Prometheus/Grafana and ELK Stack for real-time performance and log tracking. Configuration of Splunk/Datadog alerts to detect anomalies (40% reduction in incidents). Security & Compliance: Pipeline audits with SonarQube and Checkov to detect vulnerabilities (CVEs). Collaboration with Cybersecurity teams to apply PCI-DSS and GDPR standards. Collaboration & ITIL: Participation in change reviews (CAB) and incident management via ServiceNow. Training Dev teams on GitOps and Infrastructure as Code (IaC) best practices.

• Managing daily IT production

• Verifying night operations against the schedule

• Verifying processes

• Verifying file systems

• Managing releases

• Monitoring the network

• Verifying backups

• Updating dashboards

• Analyzing daily production

• Launching deferred treatments HRa Suite 9

• Managing delivery and work requests

• Monitoring incidents

• Managing restorations, file imports/exports

• Writing and observing operating procedures

• Optimizing the functioning of IT components in compliance with standards

• Providing user support

• Providing first-level maintenance for the IT park (Windows/network/telephony)

• Receiving and installing workstation components, and verifying their operation

• Diagnosing and resolving (as far as possible) incidents and malfunctions of workstations and their components

• Providing support to users encountering technical problems or

• difficulties in implementing equipment Advising users on the use of software associated with the office environment

• Technical environment: WINDOWS, LINUX, WINDOWS 10, Oracle, SQL SERVER, ANDROID, IOS

• Applications: HRa suite 9, Cegid, Kofax, Edeal, Interact (SVI from Isi-com), Alfresco, Office 365 E3, OneAutomation (Automic), Mcafee Virus Scan, Mcafee Agent, Java, Apache, Tomcat, Vmware, ESX, Veeam Backup replication, VMware vSphere Client 6.7, Centreon, Active Directory Windows 2016, CFT Axway

• Languages: SQL/ PL SQL, Shell

• CFT Administration

• VCENTER 4.5 Administration

• CFT transfer management: Implementation of new flows, Flow supervision, Scripting and Configuration

• Management and supervision of business applications: DOCUBASE, OXALYS, EVOLAN RISK…

• Supervision and Monitoring by Nagios

• Customer incident management and resolution

• Writing procedures, operating manuals, Operating Documents, Technical Architecture Documentation

• Technical environment: WINDOWS, AIX, CFT, ESX, Vsphere, Powershell, Shell, Oracle, SqlServer