Freelancer profile translated to English.

Description

Hello and welcome to my Malt profile!

I am Alexia, I am 30 years old.

I offer to step in as a substitute for your teams to handle customer feedback, administrative tasks, or develop your networks.

These tasks are very important but often rushed due to lack of time...

Formerly an executive assistant, I will take the time to meet your needs in the best conditions and in the best way.

Curious and enterprising by nature, I will adapt to your structure.

Industry field of expertise

Languages

Workplace preferences

Remote only

Primarily works remotely

Index Education
Customer Service
SOFTWARE PUBLISHING
January 2024 - February 2024 (1 month)
Marseille, France
Responding to customer questions, assisting them in their process, relaying issues to the people authorized to fix bugs, and fostering loyalty.
customer service
PHONE REGIE
Administrative assistant
September 2022 - January 2025 (2 years and 4 months)
Managing schedules, making reservations, setting up, collecting and reporting customer feedback, answering customer questions by email or phone, organizing training sessions with trainers, processing emails…
administrative support customer service
Expert habitat conseil 13
Administrative assistant
October 2020 - January 2021 (3 months)
Customer follow-up with file creation, invoice preparation, payment, follow-up, appointment scheduling with our teams.
Employee follow-up with verification of up-to-date training, schedule creation…
Creation/management of tools for tracking company accounts
Management of reservations and orders
Company electronic document management
Recruitment manager
administrative support