ADFreelancer profile translated to English.
Back to original languageAbout Alvaro
Technical Virtual Assistant | Professional Remote IT Support
Tired of technical issues disrupting your work? Need reliable support in Spanish?
I amÁlvaro, a Systems Technician with 4 years of experiencein technical support and customer service. My specialty isremote incident resolutionandcomprehensive supportfor professionals and small businesses.
What can I do for you?
• Remote Technical Support: Resolution of hardware, software, and connectivity incidents
• Tool Configuration: Google Workspace, Microsoft 365, collaborative platforms
• System Administration: Preventive maintenance, basic backups, monitoring
• Technical Virtual Assistance: Ticket management, documentation, user support
• Equipment Optimization: Cleaning, updates, performance improvement
My Proven Experience:
- 4 years as a Repair Technician at Doctor Bait
- Technician in Microcomputer Systems and Networks
- Specialization in collaborative tools and remote work
- +1000 incidents resolved successfully
Why choose me:
Response in under 2 hours
Clear and professional communication in Spanish
24/7 Availability(rotating and night shifts)
Competitive priceswith premium quality
Guaranteed resultsor your money back
Ready to solve your technical problems?
Contact me now and let's talk about your project!
English
Native or bilingual
Can work on-site
Madrid (up to 50km)
Experience
- Doctor BaitEquipment Repair TechnicianJanuary 2018 - January 2022 (4 years)Performing basic maintenance and repair tasks for equipment. Assisting and supporting clients, resolving technical questions and problems. Installing programs and simple configurations.
- Residencia Nuestra Señora del CarmenReceptionistJanuary 2023 - December 2023 (11 months)Registering and organizing calls, correspondence, and visitors. Attending the public with a professional and cordial demeanor. Administrative support and access control in the center.
- Heladería ChonBar and Cafeteria WaiterJanuary 2024 - Today (2 years and 5 months)Customer service at the bar and tables. Handling trays, processing payments via POS, and cash reconciliation at the end of the shift. Organizing and cleaning tables, common areas, and controlling utensils.
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Education
- Professional Certificate Level 2 in Bar and Cafeteria ServicesNoes Consulting S.L.2024Certificado Profesional Nivel 2 en Servicios de Bar y Cafetería
- Professional Certificate Level 2 in Administrative ActivitiesEtic Formación2023Certificado Profesional Nivel 2 en Actividades Administrativas