About Alseyni
French
Native or bilingual
English
Native or bilingual
Experience
- Orange SAKey account business customer advisor (B2B)TELECOMMUNICATIONSOctober 2018 - December 2019 (1 year and 3 months)Dakar, Sénégal- Physical reception and order taking from key account business customers (B2B);- Strategic guidance in the choice of RPE offer, specialized link (LS), VPN, optical fiber;- Mobile configuration, SIM card change and transfer or termination of telephone line;- Software used: Gaia, CRM, Nessico, Simplissimo, Zsmart (IN), Microsoft Outlook 2016.
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Education
- Master in telecommunications and data networksGroupe Agif informatique, Dakar, Sénégal.2019Marketing, Management, Informatique, Télécommunications, etc.
Certifications
- Cisco certified network associate (CCNA 200-301)Groupe 3C Coaching Center, Dakar, Sénégal2022
- Marketing DigitalGroupe 3C Coaching Center, Dakar, Sénégal